Quoting & Timeline Associate

2 months ago
Full-time
Junior
Sales and Business Development
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Generate apparel and promotional product quotes using the internal V4 Quoter tool.
  • Validate all required inputs, including quantity, artwork/proof, garment, print method, delivery location, and licensing.
  • Check inventory availability and recommend suitable alternatives when needed.
  • Quote orders according to standard margin guidelines and secure approvals for exception pricing.
  • Evaluate production feasibility for requested delivery dates and confirm whether standard, guaranteed, expedited, or flash timelines can be supported.
  • Validate production timelines based on print method, decoration method, inventory availability, and shipping requirements.
  • Contact printers to confirm rush order feasibility and production timelines.
  • Coordinate with product suppliers to obtain pricing and delivery timelines.
  • Own Freshdesk tickets from assignment through resolution while meeting SLA and quality standards.
  • Contribute to HelpJuice documentation, SOP improvements, and automation initiatives by documenting workflows, exceptions, and edge cases.

Requirements

  • 1-3 years of experience in Operations, Supply Chain, Customer Support, Sales Operations, or Logistics.
  • Experience working with ticketing systems or CRMs.
  • Proficiency in Google Sheets or Excel.
  • Strong analytical and logical reasoning skills with numerical aptitude.
  • Excellent written communication skills.
  • High attention to detail.
  • Ability to manage multiple priorities.
  • Strong ownership and follow-through.
  • Comfort working with numbers, pricing, and operational data.
  • Ability to make decisions using defined SOPs and business guidelines.

Benefits

  • Work from home permanently in a remote role.
  • Working hours are 8:00 AM to 5:00 PM EST, Monday to Friday.
  • Monthly salary of $400-$900, adjusted based on experience, plus an $80 night allowance.
  • Eligible employees receive a 2-month paid sabbatical.
  • Opportunity for growth into senior associate, team lead, and manager roles.
  • Direct exposure to domestic wholesale and international manufacturing supply chains.
  • Visible impact on revenue, margins, and new product category development.
  • Fresh Prints is an equal opportunity employer that encourages applicants from all backgrounds, including LGBTQ+ individuals and people with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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