Quoting Specialist

2 days, 20 hours ago
Full-time
Junior
Sales and Business Development
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Generate apparel and promotional product quotes using the internal V4 Quoter tool.
  • Validate all required quote inputs, including quantity, artwork/proof, garment, print method, delivery location, and licensing.
  • Check inventory availability and recommend alternatives when needed.
  • Apply standard margin guidelines and obtain approvals for exception pricing.
  • Handle one-off orders and promotional product quotes according to defined SOPs.
  • Educate CMs and ISAs on using V4 Quoter for standard quotes.
  • Evaluate production feasibility for requested delivery dates and supported timelines.
  • Coordinate with printers and suppliers to confirm rush feasibility, pricing, and delivery timelines.
  • Own Freshdesk tickets from assignment through resolution while meeting SLA and quality standards.
  • Escalate licensing, pricing, and operational issues as needed.
  • Contribute to HelpJuice documentation, SOP updates, and automation-support documentation.
  • Identify recurring issues and suggest process improvements.

Requirements

  • At least 1.5 years of experience in Operations, Supply Chain, Customer Support, Sales Operations, or Logistics.
  • Experience with quotations and pricing is highly preferred.
  • Experience working with ticketing systems or CRMs.
  • Proficiency in Google Sheets or Excel.
  • Strong analytical and logical reasoning skills with numerical aptitude.
  • Excellent written communication skills.
  • High attention to detail.
  • Ability to manage multiple priorities.
  • Strong ownership and follow-through.
  • Comfortable working with numbers, pricing, and operational data.
  • Ability to make decisions using defined SOPs and business guidelines.
  • Work from home / remote availability.
  • Ability to work 8:00 AM - 5:00 PM EST, Monday to Friday.

Benefits

  • Work from home permanently / remote-first role.
  • Monthly salary starting at $550 base, depending on experience.
  • $80 night shift allowance.
  • 2-month paid sabbatical for eligible employees.
  • Opportunity to have a meaningful impact and growth in the role.
  • Equal employment opportunity environment with an emphasis on diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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