Admin Assistant

2 hours, 38 minutes ago
Freelance Latin America

Freelance Latin America

Freelance Latin America connects businesses with skilled international remote workers in any industry. Maximize your business growth potential while keeping costs low by connecting with specialized bilingual freelancers through our remote staffing solu...

Professional Services
1-10
Founded 2017

Description

  • Review incoming emails, voicemail notifications, and automated transcriptions to identify client needs.
  • Coordinate directly with the client by phone and WhatsApp to discuss job previews, availability, and next steps.
  • Schedule preliminary visits, appointments, and daily activities in the client’s calendar.
  • Prepare initial information for estimates and gather required inputs from the client.
  • Dispatch daily tasks to three technicians using the ticketing system and send dispatch notifications.
  • Maintain updated records of requests, tickets, schedules, and ongoing tasks.
  • Use Office 365 tools such as Outlook, Word, and Excel for documentation and administrative support.
  • Assist with LinkedIn account marketing tasks.
  • Perform basic tasks in QuickBooks or similar accounting systems.

Requirements

  • Strong phone communication skills and the ability to maintain constant coordination.
  • High attention to detail and accuracy when handling information.
  • Excellent organization and time-management skills.
  • Ability to adapt to a dynamic environment with varied responsibilities.
  • Proactive, resourceful, and able to work independently.
  • Comfort using digital tools such as Office 365, ticketing systems, WhatsApp, and QuickBooks-like systems.
  • Availability to work Monday to Friday from 1:00 p.m. to 5:00 p.m. EST.
  • Willingness to follow the client’s company guidelines, communication practices, and workflows.
  • Commitment to consistent availability, KPIs, and goals in a professional remote role.
  • Training may be required to learn the role, tools, and client processes.

Benefits

  • Fully remote work environment.
  • Stable, long-term collaboration.
  • Clear scope of responsibilities and structured workflows.
  • Training and onboarding support.
  • Opportunity to work with international teams.
  • Exposure to modern tools and professional processes.
  • Supportive and collaborative work culture.
  • Opportunity for skill development and career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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