Account Manager

4 weeks ago
Full-time
Senior
Customer and Technical Support
Firstup

Firstup

Firstup offers an intelligent communication platform designed to engage employees throughout their entire employment journey, providing insights that help organizations support, promote, and retain their workforce effectively.

Professional Services
251-1K
Founded 2008
$47M raised

Description

  • Renew, upsell, and cross-sell assigned accounts while driving net-new ARR growth within existing customer accounts.
  • Identify expansion opportunities, generate pipeline, and drive growth within complex enterprise customer environments.
  • Prospect within existing accounts to uncover whitespace, new stakeholders, and additional business units.
  • Develop and maintain strategic account plans aligned to customer objectives, growth, and retention goals.
  • Build executive-level relationships with Director, VP, and SVP stakeholders.
  • Partner with Customer Success and cross-functional teams to support adoption, satisfaction, retention, and growth.
  • Lead executive business reviews that demonstrate ROI, outcomes, and future growth opportunities.
  • Own forecasting and pipeline visibility using SFDC and Clari.
  • Participate in internal deal reviews and collaborate to advance strategic opportunities and mitigate risk.
  • Use MEDDPICC to qualify opportunities and manage complex sales cycles.

Requirements

  • Bachelor’s degree in Sales, Business Administration, or related field, or equivalent experience.
  • 4+ years of experience in Enterprise SaaS sales and Account Management.
  • Proven success driving renewals, expansion revenue, and pipeline generation within existing accounts.
  • Experience preparing renewal proposals, account plans, territory strategy, and sales forecasts.
  • Experience managing forecasts in CRM and forecasting tools such as SFDC and Clari preferred.
  • Demonstrated quota attainment in a high-performing sales organization.
  • Experience selling complex software solutions to executive stakeholders in enterprise or Fortune 500 organizations.
  • Experience using consultative sales methodologies such as MEDDPICC preferred.
  • Strong executive presence with excellent relationship-building, communication, and presentation skills.
  • Ability to use customer data, usage insights, and business outcomes to justify expansion opportunities.

Benefits

  • Base salary range of $120,000 to $140,000.
  • Pay may vary based on location, education, training, and experience.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Existing Account Specialist

MOO 251-1K Paper & Forest Products

MOO is hiring an Existing Account Specialist in South Africa to manage US-based Business Services accounts, deliver excellent client support, and grow revenue through strategic account expansion.

CRM Salesforce
21 hours, 23 minutes ago

Senior Account Manager

Kobie Marketing 251-1K Professional Services

Kobie is seeking a Senior Account Manager to lead day-to-day enterprise client operations across loyalty strategy, gamification, and technology platform initiatives while coordinating cross-functional delivery and client relationships.

CRM
21 hours, 38 minutes ago

Account Manager

Qsic 11-50 Media

QSIC is hiring an Account Manager to support retail partners by executing advertising campaigns, monitoring performance, and delivering data-driven reporting within its in-store audio and AI media business.

CRM E-commerce HubSpot Monday.com Salesforce
21 hours, 53 minutes ago

Account Manager

Aspire Software 251-1K Internet Software & Services

SDS is hiring an Account Manager to own and grow a portfolio of housing-sector software clients through renewals, relationship management, and expansion opportunities in a newly created role.

CRM HubSpot
21 hours, 53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers