Associate Director, Credit Strategy and Management

19 hours, 48 minutes ago
Full-time
Lead
Project and Program Management
Diversified Financial Services
51-250
Founded 2006

Description

  • Support the development and enhancement of next-generation credit programs, including market segment identification, competitor analysis, and credit rule design.
  • Translate business needs into clear business requirements and contribute to project plans, timelines, and delivery milestones.
  • Collaborate with operational departments such as Sales, Credit, Funding, and Servicing to improve program performance and customer outcomes.
  • Manage and execute program initiatives from concept through launch, ensuring alignment with business objectives.
  • Work with the Analytics team to track and analyze program performance using data and recommend optimizations based on results and risk trends.
  • Contribute to credit policy, guidelines, and decision management frameworks across lending products.
  • Partner with Technology and Data teams to support implementation of AI automation, APIs, and credit decisioning tools.
  • Prepare materials and present updates on program performance, risks, and initiatives to leadership.
  • Coordinate with internal stakeholders to ensure effective communication, issue resolution, and on-time delivery of projects.
  • Manage, track, raise issues, and facilitate solutions related to LOS TSP tickets.

Requirements

  • 10+ years of experience in underwriting and program management support experience at FHF, preferably in Underwriting, CSO, or Sales.
  • 5+ years of experience managing a team.
  • Business UAT case management and design experience preferred.
  • Experience working closely with engineering and data teams and communicating effectively with technical stakeholders.
  • Experience gathering competitor intelligence and contributing to credit risk policy and program design.
  • Strong oral and written communication skills, including experience presenting to senior management.
  • Highly organized with strong attention to detail and execution discipline.
  • Project Management Professional (PMP) certification is preferred.

Benefits

  • $122,000 base salary plus bonus depending upon experience.
  • Competitive health and welfare benefits, including medical, dental, vision, LTD/STD, and identity theft coverage.
  • Paid parental leave.
  • Paid vacation.
  • 401(k) match.
  • Tuition reimbursement.
  • Social activities, monthly lunches, and an employee recognition program.
  • Robust talent development and career growth opportunities.

Interested in this position?

Apply directly on the company website

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