Construction Success Manager

1 month, 3 weeks ago
Mid Level
Product Management
Fieldwire

Fieldwire

Fieldwire is a mobile collaboration platform for on-site construction management, connecting the field to the office for real-time information sharing and efficient communication.

Construction & Engineering
251-1K
Founded 2013
$8M raised

Description

  • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform.
  • Understand client construction needs and current tech stack to seamlessly integrate Fieldwire into day-to-day workflows.
  • Manage a portfolio of customers (new and existing) to improve their Fieldwire usage and processes.
  • Build and maintain long-term relationships with Fieldwire clients to drive satisfaction and expansion.
  • Conduct web-based and in-person trainings and demonstrations to educate clients on Fieldwire.
  • Assist the product team by identifying issues and communicating customer feedback for product improvements.
  • Troubleshoot product questions and resolve technical issues as necessary.

Requirements

  • 3+ years of professional construction experience, preferably with a combination of field and office management roles.
  • Experience using software to plan and manage construction projects.
  • Excellent presentation and communication skills.
  • Self-motivated, highly organized, with strong time-management skills.
  • Diplomacy and patience when working through customer issues.
  • Comfortable communicating with anyone, from foremen to senior-level managers.
  • Basic understanding of the construction process from design to completion and how project parties interact to deliver schedule/budget.
  • Ability to creatively brainstorm unique solutions to client issues relevant to their needs.
  • Desire to learn and adapt in a dynamic, startup-like environment.
  • Fluency in Dutch and English and able to work remotely while based in the Netherlands.

Interested in this position?

Apply directly on the company website

Apply Now

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