Commercial Services Support Admin

3 hours, 19 minutes ago
Full-time
Entry Level
Customer and Technical Support
Ewing Outdoor Supply

Ewing Outdoor Supply

Ewing Outdoor Supply is a fourth-generation, family-owned wholesale distributor of landscape, irrigation, and outdoor products. Founded in 1922 in San Francisco, the company is now headquartered in Phoenix, Arizona. It rebranded from Ewing Irrigation & Landscape Supply to better reflect its diverse offerings for the green industry. With over 250 branches and superstores across 31 states, Ewing is the largest family-owned supplier in its category, employing approximately 2,799 people and generating around $625 million in annual revenue. Ewing stocks over 100,000 products, including irrigation supplies, landscape and turf products, hardscape materials, landscape lighting, and equipment for sports fields and golf courses. The company provides industry-leading training, workshops, and on-site support to professional contractors, including landscapers and golf course operators. Ewing is committed to customer success, offering tailored business solutions and reliable stocking to meet the needs of its clients.

wholesale
1001-5000
Founded 1922

Description

  • Identify and distribute new construction leads to Account Managers.
  • Enter and maintain project and opportunity information in the CRM system.
  • Track projects and follow up on active, warm, and cold leads.
  • Process and coordinate jobs for production teams, ensuring complete and accurate information.
  • Use CRM software, Prophet 21, Microsoft Office, and email platforms.
  • Provide customer service to customers, Account Managers, branch teams, and internal stakeholders.
  • Build relationships with Account Managers and internal partners.
  • Communicate operational or customer service concerns to management.
  • Collaborate with Commercial Services, production, and sales teams on growth objectives.
  • Participate in meetings, training, professional development, and assigned projects.

Requirements

  • Strong verbal and written communication skills.
  • Excellent listening skills and attention to detail.
  • Strong customer service and relationship-building abilities.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to work effectively in a collaborative team environment.
  • Proficiency with Microsoft Office applications.
  • Comfort learning and using CRM systems and business software.
  • Industry or product knowledge preferred but not required.
  • Approximately 5% travel required; classified as non-exempt hourly.

Benefits

  • 401(k) and employee profit sharing.
  • Full-time, steady work.
  • Competitive pay based on experience.
  • Long-term career paths and advancement opportunities.
  • World-class training and paid learning incentives.

Interested in this position?

Apply directly on the company website

Apply Now

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