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Associate Technical Sales & Solutions Engineer (Dallas, TX)

4 weeks ago
United States
Full-time
Junior
Sales Engineer
Customer and Technical Support
Apply Now
Evolv

Evolv

Evolv is a full-service website design company based in Asheville, NC, with over 12 years of experience. Specializing in small business website design, e-newsletters, and consulting, Evolv offers affordable and professional solutions to help businesses...

Internet Software & Services
11-50
Founded 1998
View All Jobs 8

Description

  • Install full Evolv systems, including site preparation, equipment setup, configuration, and validation to company standards.
  • Train operators and administrators across customer verticals and adapt training to the audience and environment.
  • Support go-lives on-site, troubleshoot minor issues, and confirm readiness before handoff.
  • Certify and train channel partners to install and support Evolv products and meet Evolv standards.
  • Conduct site surveys, create ConOps documentation, and assist with pilots, demos, and proof-of-concept activities.
  • Resolve basic installation and configuration issues, including setup, connectivity, and validation problems.
  • Complete post-deployment QA checklists and hand off notes to Customer Success and Support.
  • Own small deployments independently and serve as onsite lead for larger deployments when needed.
  • Coordinate with sales and deployment teams to ensure smooth collaboration and successful customer outcomes.

Requirements

  • Based in the Dallas–Fort Worth area or elsewhere in North Texas, with convenient access to major transportation hubs preferred.
  • Willingness to travel extensively, with more than 70% of time on the road and typically 3–5 days away from home per week.
  • Availability for nights and weekends as needed for customer event schedules.
  • Ability to lift and position proprietary equipment and safely handle onloading/offloading, liftgates, and rolling systems into place.
  • Ability to stand and perform physically demanding work for extended periods, including 12–15 hour shifts when required.
  • Professional Service Technician certification on all Evolv Express generations and Expedite within the first 30 days.
  • Professional Certification covering core presales activities and documentation standards within the first 3–6 months.
  • Experience with installation, troubleshooting, site surveys, and customer-facing technical work preferred.
  • Ability to independently install and deploy systems following safety, quality, and documentation standards.
  • Reasonable accommodations available for individuals with disabilities to perform essential functions.

Benefits

  • Base salary range of $53,000 to $90,000.
  • Competitive target bonus.
  • Equity as part of total compensation.
  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA).
  • 401(k) plan with 2% company match.
  • Flexible Paid Time Off (PTO) with manager approval.
  • Quarterly stipend for perks and benefits of your choice.
  • Tuition reimbursement for learning and development.
  • Subscription to Calm.

Interested in this position?

Apply directly on the company website

Apply Now

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