RemoteLeaf Logo
Log in Sign up

Remote Certified Medical Assistant (Contract / Part Time)

1 month ago
United States
Contract
Mid Level
Customer Support
Customer and Technical Support
Salesforce
Apply Now
Everlywell

Everlywell

Everlywell offers over 30 at-home lab tests and virtual care, empowering individuals to access personalized health information and improve their quality of life.

Health Care Providers & Services
251-1K
Founded 2015
$250M raised
View All Jobs 9

Description

  • Assist patients with telehealth video visits, electronic portal check-ins, and troubleshooting technical issues.
  • Guide patients through the virtual intake process to ensure a seamless experience.
  • Collect and document vital signs, medical history, medication reconciliation, and screening questionnaire responses.
  • Handle inbound calls, assess patient needs, and provide guidance before appointments.
  • Provide live phone support to answer questions and address concerns.
  • Proactively manage patient care workflows from initial outreach through case resolution.
  • Escalate abnormal vital signs, medical history concerns, and other clinical issues to Registered Nurses.
  • Accurately document patient interactions in EHR systems such as AthenaOne and Healthie and record calls in Salesforce.
  • Use phone call scripts and EHR macros to support consistent documentation and workflow execution.
  • Index patient cases based on screening results and vital signs for follow-up and prioritization.

Requirements

  • 3-5 years of experience as a Certified Medical Assistant; remote CMA experience preferred.
  • Medical Assistant Certification through AAMA, AMT, NHA, or NCCT.
  • High school diploma or equivalent; higher education is a plus.
  • Experience handling high call volumes in a fast-paced environment.
  • Familiarity with EHR systems for documentation; AthenaOne experience preferred.
  • Tech-savvy with the ability to quickly adapt to new platforms such as Slack and Google Suite.
  • Strong oral, written, and interpersonal communication skills.
  • Ability to work successfully with diverse patient populations.
  • Ability to work independently and prioritize tasks effectively.
  • 2-4 years of telehealth or phone-based patient care experience preferred.
  • Experience with AthenaOne, Salesforce, and Slack or similar platforms preferred.
  • Bilingual Spanish is a plus.

Benefits

  • Fully remote contract position.
  • Part-time schedule with flexible day, evening, and PRN shifts.
  • Operating hours from 8 AM to 8 PM EST, 7 days a week.
  • Opportunity to make a meaningful impact in healthcare.
  • Chance to help expand access to virtual healthcare.
  • Work in a remote, tech-driven environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

www.getstafi.com

07. Personal Injury Intake Specialist | Fully Remote | USD Payments

www.getstafi.com 11-50 Professional Services

Voxidea is hiring a remote Intake Specialist to serve as the first point of contact for personal injury law clients, gather case information, and coordinate consultations to support a compassionate client experience.

Latin America Argentina Ecuador El Salvador Guatemala Full-time Mid Level Customer Support Paralegal
46 minutes ago
ABC Legal Services

Investigations Specialist (Remote)

ABC Legal Services 251-1K Specialized Consumer Services

ABC Legal Services is hiring a remote Investigations Specialist in South Carolina to research service-of-process subjects, communicate findings, and support day-to-day case handling for the Investigations Team.

United States Full-time Entry Level Customer Support
$31k-$31k
53 minutes ago
A

Remote Travel Booking Specialist – Hotels & Resorts

Aisle and Abroad Travel & Tourism

Deidre is hiring a Remote Travel Booking Specialist to help clients arrange hotel and resort reservations and keep all travel details accurate and organized.

United States Full-time Entry Level Customer Support
$45k-$70k
1 hour, 19 minutes ago
Pavago

Client Support & Scheduling Specialist

Pavago IT Services

Client Support & Scheduling Specialist at a remote U.S.-based company, responsible for managing leads, appointments, and day-to-day operational coordination during U.S. business hours.

Latin America Mexico Colombia Costa Rica Full-time Junior Customer Support Operations Specialist
CRM HubSpot
1 hour, 36 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers