Senior Business Systems Project Manager

22 hours, 6 minutes ago
Full-time
Senior
Project and Program Management
Everbridge

Everbridge

Everbridge provides a comprehensive software platform that automates and enhances organizations' responses to critical events, ensuring the safety of individuals and the continuity of business operations during emergencies such as natural disasters, cy...

Internet Software & Services
1001-5000
Founded 2002

Description

  • Plan and manage business systems projects from intake through delivery, including scope, timelines, milestones, resourcing, and dependencies.
  • Maintain Smartsheet project and release trackers as the source of truth for project status, releases, and priorities.
  • Facilitate daily stand-ups, sprint or iteration planning, backlog refinement, and retrospectives.
  • Coordinate release planning and readiness across Salesforce, NetSuite, and integrated systems.
  • Manage deployment schedules, stakeholder communications, and post-release checks.
  • Identify, track, and escalate project risks, issues, and cross-system dependencies.
  • Prepare status reports and project updates for Business Systems leadership and stakeholders.
  • Track decisions, actions, change requests, and project documentation.
  • Coordinate vendors and implementation partners on deliverables and timelines.
  • Support Smartsheet administration, including workspace organization and quarterly user-access reviews.

Requirements

  • 4–7 years of project management experience, ideally delivering business systems, ERP, or CRM projects.
  • Experience with Salesforce, NetSuite, or similar platforms.
  • Hands-on experience with Agile and Scrum practices.
  • Scrum Master or project management certification such as CSM, PSM, PMP, or CAPM (preferred).
  • Advanced Smartsheet skills, including reports, dashboards, and automations, or equivalent Jira experience.
  • Understanding of the software release lifecycle, including environments, testing, deployment, and change management.
  • Ability to manage multiple concurrent projects and shifting priorities.
  • Excellent written and verbal English communication skills and ability to work across functions and time zones.
  • Ability to work regular overlap with US and New Zealand business hours, including occasional early-morning or evening meetings.
  • Bachelor’s degree in Business, Information Technology, or a related field, or equivalent experience.

Interested in this position?

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