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Enterprise Sales Engineer

7 hours, 21 minutes ago
United States
Full-time
Senior
Sales Engineer
Sales and Business Development
Cybersecurity IoT REST API Salesforce SOAP XML
Apply Now
Everbridge

Everbridge

Everbridge provides a comprehensive software platform that automates and enhances organizations' responses to critical events, ensuring the safety of individuals and the continuity of business operations during emergencies such as natural disasters, cy...

Internet Software & Services
1001-5000
Founded 2002
View All Jobs 8

Description

  • Partner with three to four Strategic Account Executives across qualification, discovery, solution design, evaluations, proposals, and delivery handoff.
  • Lead discovery with utility stakeholders to understand operations, systems, data, response processes, and desired outcomes.
  • Design and deliver tailored demonstrations, workshops, and evaluations of EEM solutions.
  • Apply utility-industry knowledge to severe weather, wildfires, outages, crew mobilization, field safety, asset impacts, and customer communications scenarios.
  • Define and document ServiceNow and utility-system integration requirements, assumptions, dependencies, and customer responsibilities.
  • Collaborate with Product, Services, partners, and account teams to validate solution feasibility and manage customer expectations.
  • Develop high-level solution designs and handoff materials for Professional Services and implementation partners.
  • Prepare technical and functional responses to RFIs, RFPs, and security questionnaires, including platform architecture, APIs, security, networking, telephony, and data flows.
  • Use approved AI tools for presales activities while validating outputs and protecting sensitive information.
  • Share reusable product materials, represent Everbridge at industry events, and support a defined number of Professional Services delivery days each quarter.

Requirements

  • 5+ years of customer-facing experience in enterprise software sales, consulting, services, or solution engineering, ideally in presales.
  • Experience with utilities or critical infrastructure, including utility operations, emergency management, outage response, restoration, and field coordination.
  • Hands-on ServiceNow experience with platform use, workflow configuration, IT service management, integrations, or solution design.
  • Strong discovery, consultative selling, and solution-design skills for executive, operational, business, and technical stakeholders.
  • Knowledge of SaaS, highly available architectures, cybersecurity, networking, telephony, relational data, middleware, XML/SOAP, and REST APIs.
  • Experience preparing technical materials and responding to RFPs and security questionnaires.
  • Strong communication, presentation, organization, and time-management skills.
  • Ability to use approved AI tools responsibly, validate outputs, and protect sensitive information.
  • Proficiency with Microsoft Office, Salesforce, and web-based business applications.
  • Bachelor’s degree or equivalent practical experience, with willingness to travel up to 50%.
  • Experience with Everbridge, emergency notification, critical event management, business continuity, or public safety solutions (preferred).
  • Experience integrating SCADA, AMI, GIS, outage management, asset management, or field workforce platforms, and designing ServiceNow cross-platform workflows (preferred).

Benefits

  • Estimated base salary of $139,000–$180,000, plus potential variable compensation.
  • Healthcare and dental coverage.
  • Parental planning and mental health benefits.
  • Disability income, life, and AD&D insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Fitness reimbursements.

Interested in this position?

Apply directly on the company website

Apply Now

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