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Sr. Product Engineer – Web Services

3 weeks, 1 day ago
United States
Full-time
Senior
Backend Engineer
Software Development
Agile CI/CD JavaScript Python REST API SQL TypeScript
Apply Now
Esri

Esri

Esri is a top provider of GIS mapping software and spatial analytics technology, enabling businesses to leverage location intelligence for a competitive edge and positive global impact.

Internet Software & Services
1K-5K
Founded 1969
View All Jobs 11

Description

  • Own the end-to-end evolution, quality, and customer impact of one or more ArcGIS web services.
  • Serve as the primary product decision-maker for assigned services, balancing customer needs, platform health, and long-term sustainability.
  • Define service goals, success metrics, and quality standards using telemetry and customer feedback to guide prioritization.
  • Maintain and prioritize a product backlog across features, defects, technical debt, and operational work.
  • Own service contracts, API behavior, versioning, and backward compatibility across the ArcGIS ecosystem.
  • Champion operational excellence by advocating for reliability, performance, scalability, and observability best practices.
  • Influence product direction through cross-team collaboration, mentorship, and shared standards.
  • Validate and triage enhancement and defect requests in collaboration with Esri Support Services.

Requirements

  • 5+ years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar.
  • Strong experience working in Agile software development environments.
  • Deep familiarity with web services and APIs, including RESTful services, service contracts, versioning, and backward compatibility.
  • Experience working with ArcGIS applications and technologies such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, or ArcGIS Maps SDKs.
  • Working knowledge of cloud-native service fundamentals, including availability, performance, monitoring, and operational concerns.
  • Excellent written and verbal communication skills with the ability to explain complex concepts to technical and non-technical audiences.
  • Proven ability to operate with high autonomy while collaborating effectively across teams.
  • Bachelor’s degree in Computer Science, GIS, Information Science, or another related field.
  • Experience supporting enterprise-scale or developer-focused products (preferred).
  • Comfortable reading and reasoning about code in Python, JavaScript, TypeScript, and SQL, with hands-on implementation not required (preferred).
  • Experience working with CI/CD pipelines and modern DevOps practices from a product and quality perspective (preferred).

Benefits

  • Base salary range of $93,600 to $159,328 USD.
  • Medical, dental, vision, and basic and supplemental life insurance for employees and their families.
  • 401(k) and profit-sharing programs.
  • Minimum accrual of 80 hours of vacation leave.
  • Twelve paid holidays throughout the calendar year.
  • Opportunities for personal and professional growth.
  • Remote work designation (#LI-Remote).

Interested in this position?

Apply directly on the company website

Apply Now

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