Power Support Manager

1 week ago
Full-time
Lead
Operations
EquipmentShare

EquipmentShare

EquipmentShare provides construction solutions with a focus on T3 technology, offering equipment rental, retail, and service solutions for contractors to work smarter and more profitably.

Construction & Engineering
1001-5000
Founded 2014
$2900M raised

Description

  • Maximize equipment availability by reducing downtime and returning assets to rental-ready condition.
  • Lead nationwide commissioning technicians, service writers, and maintenance technicians.
  • Oversee corrective repairs, major component replacements, and equipment rebuilds.
  • Manage work-order documentation, repair tracking, technician assignments, and timely service completion.
  • Coordinate troubleshooting, commissioning, startups, and complex repairs with internal technical teams and OEMs.
  • Coordinate parts availability, warranty claims, outside repairs, and OEM support to control costs and minimize delays.
  • Prioritize technician deployment and service activities based on equipment availability, customer needs, and operational demands.
  • Establish and monitor service KPIs, including downtime, repair turnaround time, and technician productivity.
  • Develop standardized service procedures, maintenance practices, and reporting across the national fleet.

Requirements

  • High school diploma or equivalent.
  • 10+ years of experience managing service operations for industrial power generation, rental equipment, or similar heavy equipment.
  • Strong knowledge of diesel and natural gas generators, electrical power systems, and associated support equipment.
  • Experience managing geographically dispersed service teams.
  • Experience with maintenance planning, work-order systems, fleet management, and OEM relationships.
  • Strong operational leadership, problem-solving, and organizational skills.
  • Ability to travel nationally up to 25% as business needs require.
  • Ability to sit for prolonged periods and work on a computer.
  • Ability to pass a background check; drug testing may be required based on job responsibilities.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision coverage for full-time employees.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Gym membership stipend and wellness programs.
  • Company events and quarterly team activities.
  • 16 hours of paid volunteer time annually.
  • Career advancement, leadership training, and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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