Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969

Description

  • Act as the lead engineer on large or complex client deployment projects.
  • Lead product engineering projects to further develop the service.
  • Provide AWS subject matter expertise to pre-sales architects.
  • Install, configure, and manage operating systems and AWS services.
  • Implement and maintain custom client machine images and centralized configuration management for repeatable builds and auto-scaling.
  • Maintain high availability through proactive operational measures.
  • Troubleshoot and resolve complex technical issues.
  • Keep clients and partners updated on work status and issue progress.
  • Raise, investigate, and resolve problems and known errors through the problem management process.
  • Improve ways of working, automation, and processes through continual improvement initiatives.
  • Participate in an on-call rota to provide 24x7 4th line support for AWS clients.
  • Stay current on AWS services and developments.
  • Buddy new team members and train other teams.
  • Act as team leader and technical escalation point in the manager’s absence.

Requirements

  • 8+ years of experience supporting highly customer-focused, mission-critical environments.
  • 3+ years of experience engineering, architecting, or supporting AWS solutions.
  • Strong operating system knowledge in Linux or Windows, with basic knowledge of the other.
  • MCSE, RHCE, or equivalent level of knowledge preferred.
  • Experience implementing and supporting AWS services such as EC2, S3, EBS, ELB, RDS, IAM, Route53, CloudFront, ElastiCache, and WAF.
  • Current AWS Associate and Professional certifications required.
  • At least one AWS Certified Specialty certification, such as Security or Networking, required.
  • Experience with automation and configuration management tools such as CloudFormation, Terraform, and Ansible.
  • Scripting ability in one or more of Python, PowerShell, Bash, or Perl.
  • Experience using Git for version control preferred.
  • Experience supporting containerized environments such as ECS, EKS, Kubernetes, or Docker.
  • Experience with Jenkins or other CI/CD pipeline technologies preferred.
  • Good knowledge of TCP/IP.
  • Degree in a computing-related discipline preferred, or equivalent ability and knowledge.
  • Excellent written and verbal communication skills.
  • Experience working in an ITIL environment preferred.
  • Self-motivated, proactive, and able to work independently.
  • Client-focused, results-driven, and able to simplify complex problems.
  • Able to serve as a role model within the team.

Interested in this position?

Apply directly on the company website

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