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Manager, Data Center Facilities

1 hour, 34 minutes ago
United States
Full-time
Lead
Operations Manager
DevOps and Infrastructure
SOC
Apply Now
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969
View All Jobs 64

Description

  • Provide leadership and operational ownership for the local Data Center Facilities team.
  • Oversee the day-to-day operational health, readiness, reliability, and improvement of the facility.
  • Manage critical and non-critical infrastructure systems to support 100% uptime and safe facility operations.
  • Lead vendor and OEM oversight, including maintenance execution and performance management.
  • Enforce change management discipline, incident response, and emergency preparedness processes.
  • Own capacity planning, budget management, and strategic facility improvement initiatives.
  • Conduct and maintain daily, weekly, and monthly rounds, inspections, alarm response, and documentation standards.
  • Use BMS, DCIM, CMMS, ticketing, and trend data to identify recurring issues, inefficiencies, and predictive maintenance opportunities.
  • Serve on-call 24x7 for incident management and act as local incident commander during facility events.
  • Support audits, compliance readiness, post-incident reviews, and corrective action tracking.

Requirements

  • 10-15 years of facilities experience in mission-critical environments such as data centers, hospitals, laboratories, or similarly critical operations.
  • Minimum 7 years in a supervisory or management role with direct responsibility for team leadership, vendor management, and operational decision-making.
  • Strong knowledge of data center critical systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, HVAC/CRAH systems, fire detection/suppression systems, and building management systems (BMS).
  • Proven experience managing vendors, maintenance programs, projects, budgets, and emergency response in high-stakes operational environments.
  • Strong leadership, communication, and decision-making skills in fast-paced, high-pressure situations.
  • Confidence in customer-facing and executive-facing situations, with the ability to communicate complex technical issues clearly to diverse audiences.
  • Demonstrated ability to work effectively with internal teams, external clients, vendors, consultants, and contractors.
  • Calm leadership under pressure with strong ownership, follow-through, and high standards for safety and procedural compliance.
  • Ability to challenge weak MOPs, unsafe work, or poor vendor execution while maintaining professional relationships.
  • OSHA 10 or OSHA 30 certification is a bonus qualification.
  • NFPA 70E awareness or formal electrical safety training is a bonus qualification.
  • Electrical, mechanical, or building systems trade background is a bonus qualification.
  • Data center operations certification such as Uptime Institute Accredited Tier Specialist (ATS), DCEP, CDCP, CDCS, or similar credentials is a bonus qualification.
  • Experience with BMS platforms, DCIM tools, CMMS systems, and ServiceNow-style ticketing and workflow systems is a bonus qualification.
  • Experience supporting audits, compliance programs, customer reviews, and critical infrastructure risk assessments is a bonus qualification.
  • Experience leading post-incident reviews, root cause analysis, and corrective action tracking is a bonus qualification.
  • Proven track record developing high-performing teams through training plans, qualification tracking, cross-training, performance feedback, and succession planning is a bonus qualification.

Benefits

  • Unlimited Paid Days Off.
  • Three health plan options.
  • 401(k) with company match.
  • Dental, vision, short-term disability, long-term disability, life, AD&D coverage, and flexible spending accounts.
  • Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement.
  • Paid childbearing and paternal leave.
  • Education reimbursement, student loan assistance, or 529 college funding.
  • Sabbatical leave.
  • Wellness program.
  • Flexible work schedule.
  • Remote work flexibility when not required on client site.
  • Annual bonus plan based on company and individual performance.
  • Equity grant under the Associate Equity Appreciation Program.
  • Annual pay range of $84,000 to $123,000 based on a full-time schedule.

Interested in this position?

Apply directly on the company website

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