Vice President of Operations

2 weeks, 6 days ago
Full-time
Executive
Sales and Business Development
Empower Brands

Empower Brands

Empower Brands provides a comprehensive franchise platform that supports both commercial and residential brands, offering franchisees essential systems, processes, and resources to ensure their success from the initial signing of their franchise agreem...

Professional Services
51-250
Founded 2008

Description

  • Assist in setting strategic direction and aligning brand objectives with Empower Brands’ overall goals.
  • Provide overall direction and guidance for system-wide operational activities.
  • Establish and evolve operating policies, standards, and service offerings to strengthen the brand.
  • Lead the support team in delivering proactive training, coaching, and mentoring to franchisees.
  • Drive improvements in franchisee performance, unit growth, and profitability.
  • Oversee onboarding of new franchisees and ensure effective ramp through ongoing reinforcement.
  • Own achievement of annual budget and EBITDA targets.
  • Monitor financial performance and ensure alignment with monthly and annual goals.
  • Ensure appropriate metrics, reporting, and accountability systems are in place.
  • Oversee development and growth of the commercial irrigation division to meet national and regional customer needs.
  • Partner with the Director of Sales & Training to support sales effectiveness and franchisee growth.
  • Collaborate with Marketing to drive lead generation and revenue opportunities.
  • Support development and execution of training programs, regional meetings, and annual conventions.
  • Hire, develop, and lead a high-performing team including Franchise Business Coaches and functional leaders.
  • Build organizational capability to support continued system growth.
  • Foster a culture of accountability, performance, and franchisee success.
  • Maintain strong knowledge of franchising and industry dynamics to evolve the business model.
  • Ensure adherence to legal guidelines, brand standards, and ethical business practices.
  • Build strong relationships with franchisees to support long-term success.

Requirements

  • 5+ years of leadership experience in franchise, multi-unit, or home service-based operations.
  • Proven ability to drive business performance, operational execution, and team development.
  • Strong financial acumen, including P&L management and KPI-driven decision making.
  • Demonstrated success building relationships and influencing performance across a distributed network.
  • Excellent communication, leadership, and problem-solving skills.
  • Bachelor’s degree required.
  • Ability to travel up to 30%.
  • Preferred location: Richmond, VA, with remote work open to candidates in the USA.
  • Experience in franchising or home services industries is preferred.
  • Experience with commercial irrigation or related service businesses is a plus.

Benefits

  • Remote work option for candidates based in the USA.
  • Preferred location flexibility with Richmond, VA or remote work considered.
  • Opportunity to work with a growing portfolio of industry-leading brands.
  • Employment with Empower Brands, a portfolio company of MidOcean Partners.
  • Equal opportunity employer committed to diversity and inclusion.
  • #LI-Remote designation indicating remote-friendly consideration.

Interested in this position?

Apply directly on the company website

Apply Now

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