Sr. Partner Success Manager, Lodging

1 month ago
Full-time
Senior
Sales and Business Development
Engine.com

Engine.com

Engine.com offers top-notch engine maintenance services for various industries, ensuring peak performance and client satisfaction.

Machinery
1-10

Description

  • Own a portfolio of hotel chains, property management groups, ownership groups, and key property accounts.
  • Serve as the primary relationship owner and day-to-day contact for lodging partners.
  • Grow revenue by deepening engagement and expanding each partnership’s value on the Engine platform.
  • Run QBRs, performance reviews, check-ins, and escalation processes while tracking activation and growth commitments.
  • Monitor partner metrics, identify underperformance, and implement corrective actions.
  • Coordinate with Product, Engineering, Pricing, Connectivity, and Operations to resolve issues and support activation.
  • Identify and execute expansion opportunities using clear, data-backed recommendations.
  • Support commercial discussions and renewals by preparing materials, tracking terms, and managing follow-through.
  • Maintain accurate partner records, rate and contract documentation, and pipeline tracking.
  • Track lodging distribution, hotel technology, and connectivity trends to inform partner discussions.

Requirements

  • 6+ years of experience in partnerships, account management, or a relationship-driven commercial role for the Senior level.
  • Experience building high-value relationships and converting them into measurable commercial outcomes.
  • Strong commercial and analytical judgment, including the ability to use data to identify opportunities.
  • Strong organizational and project management skills across multiple partner workstreams.
  • Clear, professional written and verbal communication skills for senior executive-facing interactions.
  • Detail-oriented with reliable follow-through on commitments.
  • Comfort using AI and modern tools to improve workflows in a fast-moving environment.
  • Experience in travel, hospitality, lodging, hotel chains, PMGs, OTAs, aggregators, or travel platforms preferred.
  • Familiarity with partner or distribution technology and integration-driven value creation preferred.
  • Experience running QBRs or structured partner reviews and supporting senior leaders in negotiations or renewals preferred.

Benefits

  • $170,000–$190,000 USD total OTE, including base salary and target variable compensation.
  • Equity for all employees; some roles may also be eligible for bonuses or commissions.
  • Hybrid-hub work model with remote and office-based options depending on role and location.
  • Additional benefits vary based on employment type and location.

Interested in this position?

Apply directly on the company website

Apply Now

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