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Client Delivery Manager - Revenue Cycle (REMOTE)

1 month, 3 weeks ago
United States
Full-time
Mid Level
Program Manager
Project and Program Management
CRM
Apply Now
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000
View All Jobs 14

Description

  • Independently own operational alignment for assigned client accounts.
  • Develop a deep understanding of client contracts, SLAs, service-line scope, workflows, and operational dependencies.
  • Translate operational performance data into clear narratives that explain drivers, risks, and opportunities.
  • Proactively identify trends, risks, and misalignment and recommend corrective actions.
  • Partner with clients to align operational expectations with internal capabilities and constraints.
  • Monitor operational performance indicators and inventory health to spot emerging issues or deviations.
  • Lead root cause analysis efforts and develop outcome-oriented action plans with defined ownership and follow-up.
  • Prepare and facilitate monthly operational reviews and recurring client touchpoints.
  • Coordinate with Revenue Services, Client Success, Implementation, Product, and Technology teams to maintain alignment.
  • Document client meetings, escalations, decisions, and action items in CRM and internal systems.

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required.
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
  • Foundational understanding of operational workflows, data interpretation, and client support models.
  • Strong written and verbal communication skills, including client-facing presentation experience.
  • Demonstrated ability to independently manage client relationships and operational discussions.
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight.
  • Proven ability to influence without authority in cross-functional environments.
  • Timely and regular attendance is required.
  • Equivalent combination of education and experience will be considered.
  • Consultative mindset with a focus on problem-solving and continuous improvement is preferred/expected.

Benefits

  • Remote full-time work arrangement.
  • Opportunity to work with a recognized, fast-growing healthcare revenue cycle company.
  • Support for professional growth and development.
  • A culture that emphasizes core values, teamwork, and employee empowerment.
  • Flexibility and work-life balance noted by employees.
  • Commitment to providing employees with tools, resources, and support to thrive and grow.

Interested in this position?

Apply directly on the company website

Apply Now

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