Delivery Director

2 months ago
Full-time
Lead
Project and Program Management
OLIVER

OLIVER

OLIVER specializes in creating and managing bespoke in-house marketing teams and ecosystems for brands, enabling them to achieve greater efficiency and effectiveness in their marketing efforts while fostering a deep understanding of their brand.

Media
1K-5K
Founded 2004

Description

  • Translate client strategy into workable operating models, execution systems, delivery plans, and measurable outcomes.
  • Improve delivery outcomes across retained, project, high-volume, and follow-the-sun models.
  • Establish and maintain regional delivery standards for briefs, planning, prioritisation, estimation, QA, approvals, handoffs, and reporting.
  • Diagnose delivery pain points and implement account-specific operating model improvements.
  • Lead change management through adoption plans, communication, training, stakeholder alignment, and optimisation.
  • Define and govern a shared services hub, including service catalogue, SLAs, engagement model, and load balancing.
  • Standardise repeatable delivery components such as templates, playbooks, reusable assets, and production patterns.
  • Identify and embed GenAI use cases into workflows with responsible governance and training.
  • Lead delivery solution design for new business pitches, RFPs, renewals, and go-to-market opportunities.
  • Oversee regional governance, capacity planning, talent mobility, cross-studio collaboration, and delivery leadership development.

Requirements

  • 15+ years in delivery or operations leadership roles.
  • 10+ years in agency environments.
  • Extensive experience leading multi-market, multi-disciplinary delivery models.
  • Proven ability to operationalise strategy into scalable delivery systems and governance.
  • Demonstrated success in account transformation and change leadership.
  • Strong client leadership, communication, and escalation management skills.
  • Deep understanding of delivery tooling, workflow design, and capacity planning.
  • Practical understanding of GenAI applications in marketing operations and production, including governance implications.
  • Comfort operating across regions, cultures, and time zones.
  • Passion for AI and new technologies; ability to learn and understand AI tools is critical.
  • Experience as a COO, VP, Head of Operations, Managing Director, Senior Delivery Director, Head of PMO, VP of Project Management, or Global/Regional Programme Director is a strong fit.

Benefits

  • Remote work is indicated by the #LI-Remote tag.
  • Opportunity to work for a global company operating in 40+ countries.
  • Part of The Brandtech Group with access to cutting-edge AI-focused work.
  • Inclusive, equal opportunity employer environment.
  • Commitment to sustainability and science-based emissions reduction targets.

Interested in this position?

Apply directly on the company website

Apply Now

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