Accounts Receivable Specialist

2 weeks, 2 days ago
Mid Level
Finance and Accounting
Empower Brands

Empower Brands

Empower Brands provides a comprehensive franchise platform that supports both commercial and residential brands, offering franchisees essential systems, processes, and resources to ensure their success from the initial signing of their franchise agreem...

Professional Services
51-250
Founded 2008

Description

  • Manage and review aged receivables to identify and resolve past-due balances.
  • Research account history, including billing records, service agreements, and prior collection activity.
  • Process write-offs, credit memos, and billing adjustments in line with company policies.
  • Maintain accurate invoice records with detailed notes, reason codes, and audit documentation.
  • Partner with Operations and Sales to resolve disputes, pricing discrepancies, and service-related issues.
  • Support AR reporting and provide visibility into aging trends and account status.
  • Conduct collection outreach via phone and email across multiple markets.
  • Document collection activity, outcomes, and next steps in the ERP system.
  • Apply customer payments and reconcile cash receipts to open invoices.
  • Assist with billing cycle activities, including invoice review, distribution, and validation.
  • Identify and escalate billing discrepancies, phantom invoices, and disputed charges.
  • Maintain customer account records, including contact information and billing details.
  • Support continuous improvement of AR processes and workflows.

Requirements

  • 3+ years of experience in accounts receivable, collections, or credit in a B2B environment.
  • Experience working with ERP systems.
  • Intermediate to advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, filtering, and formulas.
  • Strong attention to detail with the ability to research and resolve discrepancies independently.
  • Effective written and verbal communication skills for customer interactions and internal collaboration.
  • Ability to manage a high volume of accounts across multiple entities and markets.
  • Experience with Sage Intacct, including billing, credit memos, and AR reporting, is preferred.
  • Background in commercial cleaning, facilities services, or franchise operations is preferred.
  • Experience in a private equity-backed or high-growth environment is preferred.
  • Knowledge of credit risk, bad debt reserves, and write-off processes is preferred.
  • Familiarity with AR aging analysis and account reconciliation best practices is preferred.

Benefits

  • Opportunity to work in a fast-paced, multi-entity environment supporting multiple markets.
  • Collaborative team structure with visibility to finance leadership.
  • Opportunity to contribute to financial accuracy and operational efficiency across the organization.
  • Equal opportunity employer committed to diversity and inclusion in the workplace.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Accounts Payable

Virtual Assistance Services 11-50 Professional Services

An Australian discount variety retailer is hiring an Accounts Payable professional to handle high-volume end-to-end invoice processing, vendor management, and reconciliation for accurate, compliant, and timely payments.

SAP
2 hours, 19 minutes ago

Accounts Receivable Specialist

Headquarters 11-50 Diversified Financial Services

HeadQuarters is hiring a fully remote Accounts Receivable Specialist to support its accounting team in managing receivables, collections, and customer account resolution for US cannabis companies.

4 hours, 36 minutes ago

Accounts Payable (Utilities Lead)

Accounts Payable, Utilities Lead at a multi-entity organization responsible for managing utility accounts, deposits, reconciliations, and issue resolution to maintain accurate financial records and smooth service operations.

9 hours, 34 minutes ago

Management Accountant

teamified.com Hotels, Restaurants & Leisure

Teamified is hiring a hands-on Accountant to own the finance function for its client, building accurate management accounts and supporting business performance, commercial decision-making, and ongoing process improvement.

10 hours, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers