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Accounts Receivable Specialist

1 week, 5 days ago
United States
Mid Level
Accountant
Finance and Accounting
Apply Now
Empower Brands

Empower Brands

Empower Brands provides a comprehensive franchise platform that supports both commercial and residential brands, offering franchisees essential systems, processes, and resources to ensure their success from the initial signing of their franchise agreem...

Professional Services
51-250
Founded 2008
View All Jobs 13

Description

  • Manage and review aged receivables to identify and resolve past-due balances.
  • Research account history, including billing records, service agreements, and prior collection activity.
  • Process write-offs, credit memos, and billing adjustments in line with company policies.
  • Maintain accurate invoice records with detailed notes, reason codes, and audit documentation.
  • Partner with Operations and Sales to resolve disputes, pricing discrepancies, and service-related issues.
  • Support AR reporting and provide visibility into aging trends and account status.
  • Conduct collection outreach via phone and email across multiple markets.
  • Document collection activity, outcomes, and next steps in the ERP system.
  • Apply customer payments and reconcile cash receipts to open invoices.
  • Assist with billing cycle activities, including invoice review, distribution, and validation.
  • Identify and escalate billing discrepancies, phantom invoices, and disputed charges.
  • Maintain customer account records, including contact information and billing details.
  • Support continuous improvement of AR processes and workflows.

Requirements

  • 3+ years of experience in accounts receivable, collections, or credit in a B2B environment.
  • Experience working with ERP systems.
  • Intermediate to advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, filtering, and formulas.
  • Strong attention to detail with the ability to research and resolve discrepancies independently.
  • Effective written and verbal communication skills for customer interactions and internal collaboration.
  • Ability to manage a high volume of accounts across multiple entities and markets.
  • Experience with Sage Intacct, including billing, credit memos, and AR reporting, is preferred.
  • Background in commercial cleaning, facilities services, or franchise operations is preferred.
  • Experience in a private equity-backed or high-growth environment is preferred.
  • Knowledge of credit risk, bad debt reserves, and write-off processes is preferred.
  • Familiarity with AR aging analysis and account reconciliation best practices is preferred.

Benefits

  • Opportunity to work in a fast-paced, multi-entity environment supporting multiple markets.
  • Collaborative team structure with visibility to finance leadership.
  • Opportunity to contribute to financial accuracy and operational efficiency across the organization.
  • Equal opportunity employer committed to diversity and inclusion in the workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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