Technical Writer (Mexico)

15 hours, 36 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
DYOPATH

DYOPATH

DYOPATH, a leading MSP, empowers organizations with trusted IT solutions and exceptional customer service, formed through the merger of industry leaders to combat cyber threats and IT challenges effectively.

Internet Software & Services
251-1K
Founded 1994

Description

  • Create and maintain user guides, knowledge base articles, training materials, process documentation, and help content.
  • Collaborate with subject matter experts to gather information and verify technical accuracy.
  • Translate complex technical concepts into clear, concise, user-friendly documentation.
  • Develop and maintain documentation templates, style guides, and standards.
  • Research and compile information from multiple sources into comprehensive content.
  • Review, edit, and proofread documentation for clarity, accuracy, and completeness.
  • Manage documentation repositories and keep content current and relevant.
  • Partner with project managers and stakeholders to deliver documentation on schedule.
  • Gather feedback from internal and external audiences to improve documentation quality.
  • Stay current on emerging technologies, industry trends, and technical communication best practices.

Requirements

  • Bachelor's degree in Technical Writing, English, Communications, Information Technology, or a related field.
  • Exceptional writing, editing, proofreading, and communication skills.
  • Strong attention to detail and the ability to produce accurate, professional documentation.
  • Experience working with technical subject matter and explaining complex information to diverse audiences.
  • Proficiency with Microsoft Office Suite, Adobe Acrobat, and documentation management tools.
  • Ability to organize and manage multiple documentation projects simultaneously.
  • Strong project management and time management skills.
  • Excellent interpersonal skills and ability to collaborate across technical and non-technical teams.
  • Experience with software development methodologies and technical concepts preferred.
  • Certified Technical Writer (CTW) and ITIL Foundation Certification preferred.

Benefits

  • Remote work based in Mexico.
  • Monday through Friday schedule, 1st shift (9 a.m. to 6 p.m. CST).
  • Monthly pay rate of 22,000 MXN.
  • Professional development opportunities and certifications.
  • Collaborative environment with technical teams, project managers, and business stakeholders.

Interested in this position?

Apply directly on the company website

Apply Now

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