Enterprise Context Architect

1 month ago
Full-time
Lead
Artificial Intelligence and Machine Learning
Dropbox

Dropbox

Dropbox is a technology company that builds simple, powerful products for individuals and businesses. With over 700 million registered users worldwide, Dropbox offers file sync, sharing, online backup, cloud storage, collaboration tools, and more to st...

Internet Software & Services
1K-5K
Founded 2007

Description

  • Define the source-of-truth strategy for enterprise knowledge, including authoritative systems, indexing approach, eligibility for AI use, and archival or exclusion rules.
  • Define enterprise standards that make content AI-ready across structure, metadata, provenance, and access.
  • Decide where semantic models or knowledge graphs are appropriate and translate standards into authoring patterns used across domains.
  • Design the control model for AI actions, including eligibility rules, preconditions, approvals, escalation paths, and rollback requirements.
  • Lead platform and connector strategy across the content stack, including refactoring, migration, indexing, consolidation, and access to tools and sources.
  • Build a federated operating model for enterprise content with shared standards, domain stewardship, and lifecycle policies.
  • Define content quality for AI use by standing up retrieval and grounding evaluations for priority use cases.
  • Extend measurement to workflow traces and policy conformance as AI systems begin to act.
  • Partner with IT, Engineering, Legal, Privacy, and Security on content eligibility, sensitivity classification, and permissions modeling.
  • Route evaluation findings back into the content lifecycle and update standards as AI capabilities change.

Requirements

  • 7+ years designing how information is structured, owned, and maintained at enterprise scale.
  • At least 2 years applying that work to AI retrieval and grounding.
  • Direct experience preparing content for AI consumption.
  • Working fluency in retrieval-augmented generation, grounding, semantic chunking, embeddings, vector search, and citations.
  • Hands-on experience with knowledge graphs, ontologies, or semantic models.
  • Track record building federated operating models across functions outside direct reporting lines.
  • Evidence of metadata standards or authoring frameworks adopted at scale.
  • Demonstrated ability to influence senior stakeholders across Engineering, IT, Legal, Security, and business functions.
  • Sound judgment on balancing central standards with domain expertise.
  • Experience with enterprise platforms such as ServiceNow, Atlassian, Microsoft 365 or Copilot Search, Slack, or Notion (preferred).
  • Familiarity with structured authoring such as DITA, controlled vocabularies, or KCS (preferred).
  • Experience with AI evaluation tooling for retrieval quality, groundedness, and answer relevance (preferred).
  • Background working in regulated, policy-heavy, or high-risk content domains (preferred).
  • Working knowledge of NIST AI RMF, OWASP GenAI guidance, or comparable risk frameworks (preferred).

Benefits

  • Canada pay range: $129,200–$174,800 CAD.

Interested in this position?

Apply directly on the company website

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