AI Automation & Ops Lead

8 hours, 35 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Map business workflows and identify, prioritize, and recommend high-impact automation opportunities.
  • Design and implement end-to-end AI-powered workflows using automation platforms, APIs, webhooks, scripts, and lightweight development.
  • Improve CRM and relationship-management systems, including contact enrichment, stale-record detection, lead scoring, and introduction tracking.
  • Build internal tools, dashboards, search systems, and knowledge applications where existing platforms are insufficient.
  • Translate ambiguous business needs into technical solutions, prototype quickly, test carefully, and iterate based on feedback.
  • Monitor, troubleshoot, maintain, and improve automations as tools, processes, and business needs change.
  • Implement safeguards, human-review steps, documentation, and operating procedures for reliable and responsible AI use.
  • Train nontechnical stakeholders, explain solutions clearly, gather user feedback, and drive adoption.
  • Establish a repeatable process and roadmap for proposing, building, testing, documenting, and maintaining automations.

Requirements

  • At least 3 years of relevant experience in automation, AI implementation, operations, product, business systems, software development, or a related field, or equivalent practical portfolio experience.
  • Experience building working automations that solve real business problems.
  • Strong practical understanding and everyday use of generative AI and large language models.
  • Ability to connect applications through APIs, webhooks, native integrations, or automation platforms.
  • Comfort with no-code and low-code platforms and lightweight scripting or development.
  • Strong process-mapping, problem-solving, testing, and attention-to-detail skills.
  • Ability to understand business needs before selecting technical solutions and manage projects independently.
  • Excellent written and verbal communication with nontechnical stakeholders.
  • Comfort working in a fast-moving environment with ambiguous requirements.
  • Experience with tools such as Zapier, Make, n8n, Airtable, Retool, Notion, HubSpot, OpenAI, Claude, or similar platforms is preferred.
  • CRM, relationship intelligence, lead enrichment, internal tools, databases, JavaScript, Python, SQL, data privacy, security, or responsible AI experience is preferred.
  • A portfolio or case study demonstrating AI-powered workflows is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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