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Senior Technical Program Manager, Tech and Insights

3 hours, 29 minutes ago
United States
Full-time
Lead
Program Manager
Project and Program Management
JIRA
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 59

Description

  • Scale and mature operating frameworks for how software is planned, tested, launched, and supported in production.
  • Establish design review, security review, and release readiness frameworks for higher-risk technical changes.
  • Embed security, compliance, and operational readiness into delivery workflows.
  • Build tools and automation that improve efficiency, coordination, and delivery visibility.
  • Improve visibility into technical debt, architectural dependencies, and cross-team impacts early in the planning process.
  • Partner with engineering leaders to apply consistent operating rigor without slowing teams down.
  • Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and related enterprise tools.
  • Own the incident response program and drive continuous improvement after incidents.
  • Partner closely with engineering, product, analytics, and operations teams to strengthen delivery discipline across software development and production support.

Requirements

  • 8+ years of experience in technical program management, engineering program management, or a similar role in a software or systems environment.
  • Strong understanding of the software development lifecycle, including design review, code review, testing, release management, and production support.
  • Experience driving complex cross-functional technical programs across engineering, product, operations, analytics, and business teams.
  • Experience with portfolio-level and organizational-level changes.
  • Proven ability to build operating models, standards, and processes that improve engineering execution without unnecessary overhead.
  • Strong experience with dependency management, risk management, launch readiness, and delivery planning for multi-team initiatives.
  • Experience with incident management, on-call models, escalation frameworks, and post-incident review.
  • Experience helping teams adopt AI-enabled workflows with guardrails around usage, quality, security, and operational consistency.
  • Strong written communication skills, including technical documentation, runbooks, operating procedures, and executive-ready updates.
  • Comfort working with Jira, Slack, and similar workflow systems to improve delivery visibility, governance, and coordination.
  • Ability to influence across teams, clarify ownership, and drive alignment without direct authority.
  • Strong technical fluency, including the ability to understand software architecture, integration patterns, and code-level implications.
  • Bachelor's degree.
  • Prior software engineering experience, or equivalent depth working alongside engineering teams, is preferred.

Benefits

  • Base salary of $156,400 to $230,000 USD, depending on location and job-related factors.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision insurance.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Wellness benefits, including wellness expense reimbursement and a mental health program.
  • Commuter benefits match.
  • Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year.

Interested in this position?

Apply directly on the company website

Apply Now

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