Engagement Manager, AUNZ

2 hours, 22 minutes ago
Full-time
Senior
Project and Program Management
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Deliver program management expertise grounded in Stripe’s products and implementation best practices.
  • Drive adoption of deployment practices and provide insights that help users maximize value from their Stripe investment.
  • Continuously improve Stripe’s Implementation Methodology, tools, templates, and processes.
  • Provide program governance to keep requirements aligned with scope and business objectives.
  • Manage integration of Stripe products into users’ application and technical architecture, testing, change management, and transformation timelines.
  • Assess risks proactively and track, resolve, and escalate issues and decisions with internal and customer stakeholders.
  • Coordinate closely between users and Stripe’s Product and Engineering teams to maintain roadmap alignment.
  • Support transition of implemented Stripe capabilities into operations, including knowledge transfer and handoff to Stripe Support.
  • Participate in a global practitioner community to improve how Stripe supports high-impact, complex implementations.

Requirements

  • 5+ years of consulting experience with enterprise strategic users on technology solutions, or related experience, with a strong performance track record.
  • Ability to understand complex business requirements and craft tailored solutions.
  • Ability to quickly learn and explain technical concepts to both technical and business audiences.
  • Proven program management skills and experience.
  • Strong critical thinking skills and the ability to improve inefficient processes.
  • Ability to recognize recurring user-facing issues and build scalable solutions.
  • Superior verbal and written communication skills.
  • Ability to operate independently in a highly ambiguous, fast-paced environment.
  • Demonstrated ability to engage executive stakeholders and key decision makers to drive agreement and outcomes.
  • Experience working with or within complex enterprise organizational and decision-making structures.
  • Ability to collaborate with and influence product and engineering teams to advocate for users and shape the roadmap.
  • Prior experience at a growth-stage internet or enterprise software company (preferred).
  • Industry certifications such as PMP, ITIL, PSM1, or PSPO1 (preferred).
  • Prior experience in the payments industry (preferred).
  • Familiarity with API integration and testing (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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