Senior Associate, Strategy & Operations - Commerce Platform

1 hour, 16 minutes ago
Full-time
Junior
Sales and Business Development
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012

Description

  • Drive growth and adoption of top-priority Commerce Platform projects.
  • Develop and maintain deep relationships with priority merchant partners as the main Strategy & Operations point of contact.
  • Build and execute go-to-market strategies informed by product-market fit, value proposition, pricing, and competitive analysis.
  • Improve merchant operations by identifying needs and designing solutions with internal partners across the product experience.
  • Steer the Commerce Platform product roadmap using quantitative analysis and qualitative merchant feedback.
  • Work cross-functionally with Product, Engineering, Finance, Analytics, Support, Sales, and Account Management to scale the business.
  • Design and evaluate experiments to improve quality, delivery operations, revenue, cost, and other performance drivers.
  • Dive into data to diagnose performance and surface actionable recommendations.
  • Create plans from scratch and drive execution with cross-functional buy-in.

Requirements

  • Bachelor’s degree or higher.
  • 3+ years of experience in consulting, strategy, or operations.
  • High-growth startup or entrepreneurial experience is a strong plus.
  • Excellent communication and interpersonal skills.
  • Strong analytical thinking with the ability to make recommendations from complex or ambiguous data.
  • Bias toward action and ability to thrive in a fast-paced, constantly changing environment.
  • Ability to build relationships with merchants and internal teams to drive product adoption.
  • Comfort exercising discretion and independent judgment, including evaluating options and making informed decisions within assigned responsibilities.
  • Willingness to take ownership, work hands-on, and remain open to feedback.

Benefits

  • Base salary range of $87,000 to $128,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision coverage.
  • 11 paid holidays plus paid time off and paid sick leave.
  • Flexible paid time off/vacation for salaried roles.
  • Wellness benefits, including wellness expense reimbursement and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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