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Automation Engineer

2 weeks ago
Sri Lanka
Full-time
Mid Level
SDET (Software Development Engineer in Test)
Quality Assurance and Testing
Azure Bash CSS Git HTML JavaScript JSON OpenAPI PowerShell Python REST API
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 13

Description

  • Design, develop, and maintain automation workflows using scripting and RPA platforms.
  • Build reusable automation modules to support IT operations and service delivery.
  • Develop and maintain scripts using PowerShell, Python, Jinja, and Bash.
  • Work with JSON and structured data to support scalable automation solutions.
  • Develop automation solutions within RMM environments such as Datto RMM or similar platforms.
  • Automate MSP operational tasks including user provisioning, ticketing workflows, device management, monitoring, and alert remediation.
  • Support and optimise service desk and infrastructure operations through automation initiatives.
  • Build and maintain integrations using REST APIs across systems and platforms.
  • Work with API documentation including OpenAPI and Swagger specifications.
  • Use Git for version control and collaborative development practices.
  • Maintain clear documentation for automation workflows, scripts, and integrations.
  • Collaborate with service desk, infrastructure, and engineering teams to identify automation opportunities and deliver scalable solutions.
  • Identify repetitive manual tasks and implement automation to improve operational efficiency.
  • Continuously optimise workflows for performance, scalability, and reliability.
  • Apply security-first principles across automation processes and integrations.

Requirements

  • Strong proficiency in PowerShell, Python, Jinja, and Bash scripting.
  • Hands-on experience designing and maintaining automation workflows using RPA platforms such as Rewst or similar tools.
  • Experience working within RMM environments such as Datto RMM or equivalent platforms.
  • Solid understanding of REST APIs, system integrations, and JSON data handling.
  • Experience working with Git for version control and collaboration.
  • Knowledge of web and email technologies including HTML, CSS, and JavaScript.
  • Previous experience within MSP, Helpdesk, Service Desk, or IT infrastructure environments.
  • Strong understanding of MSP operations, workflows, and common operational challenges.
  • Experience automating service desk processes, infrastructure management, and operational workflows.
  • Familiarity with Microsoft 365, Azure, and MSP tools such as ConnectWise or Autotask is highly desirable.
  • Strong documentation and communication skills.
  • Ability to collaborate effectively with cross-functional technical teams.
  • Proactive approach to identifying automation opportunities and process improvements.
  • Ability to balance operational priorities while maintaining high-quality delivery standards.
  • Analytical and solutions-focused mindset.
  • Strong attention to detail and commitment to reliability.
  • Continuous improvement mindset with a focus on scalability and efficiency.
  • Security-conscious approach to automation and integrations.

Benefits

  • Get paid in Australian Dollars.
  • Medical insurance from day one for you plus spouse or parents if unmarried.
  • Generous OPD coverage for doctor visits and other medical needs.
  • Home office setup allowance.
  • Internet allowance.
  • Gym and wellness allowance.
  • Reimbursement for industry certifications.
  • Flexible work from home or office.
  • Mental health and counseling support.
  • Rewards and recognition programs.
  • Regular team events and engagement activities.

Interested in this position?

Apply directly on the company website

Apply Now

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