Sr. Engagement Manager, Professional Services - Digital Native Business (DNB)

1 hour, 43 minutes ago
Full-time
Lead
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
  • Lead full-cycle sales of standard and customized Professional Services and Training programs.
  • Apply best practices for Centers of Excellence and migration-related engagements.
  • Identify and pursue upsell and cross-sell opportunities within existing customer accounts.
  • Partner with Sales and GTM teams to prioritize regional Professional Services and Training targets.
  • Monitor customer sentiment and take corrective actions or escalate issues to maintain satisfaction.
  • Drive significant impact across assigned accounts with minimal oversight.
  • Manage large-scale program plans and service delivery for customer engagements.

Requirements

  • 7-10 years running a Professional Services line of business.
  • 10+ years in senior customer-facing roles with a mix of influencing and execution.
  • Deep understanding of Professional Services and Training offerings, including partner funding programs from Microsoft, AWS, and Google.
  • Strong knowledge of Databricks architecture, competitors, and migration benefits.
  • Proven track record of managing large-scale program plans and service delivery.
  • Ability to travel up to 25-50% as required.
  • Experience working in or supporting the Digital Native Business vertical (preferred).

Benefits

  • Base salary range of $144,800 to $199,100 USD for Zone 1.
  • Eligibility for annual performance bonus.
  • Equity as part of the total compensation package.
  • Comprehensive benefits and perks offered by Databricks.
  • Fair and equitable compensation practices with pay based on experience, certifications, training, and location.

Interested in this position?

Apply directly on the company website

Apply Now

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