Sr. Collections Analyst

13 hours, 40 minutes ago
Full-time
Lead
Finance and Accounting
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1001-5000
Founded 2013
$4450M raised

Description

  • Own end-to-end collections and recovery strategies for a high-volume, high-value AR portfolio.
  • Design recovery plans for structurally delinquent and high-risk accounts.
  • Lead cross-functional escalations for high-value disputed accounts with Sales, Legal, Billing, Revenue Operations, Cash Application, and Finance.
  • Recommend credit-limit changes, payment-term changes, and account holds based on payment behavior and risk analysis.
  • Partner with Legal on pre-legal actions and structured recovery plans.
  • Present portfolio risk trends, aging, dispute velocity, and payment predictability insights to Finance leadership.
  • Provide quarterly bad-debt reserve inputs with documented account-level risk rationale.
  • Resolve complex usage-based billing, contract interpretation, and invoicing disputes.
  • Manage automated-dunning exceptions, customer escalations, and aged AR cleanup.
  • Reconcile accounts in NetSuite, reduce unapplied cash with Cash Application, and improve scalable collections processes and systems.

Requirements

  • Bachelor’s degree in Finance or Accounting.
  • 10+ years of collections experience, ideally in both public and private technology companies.
  • Experience owning large, complex, high-value AR portfolios with measurable impact on DSO and cash collection.
  • Working knowledge of usage-based billing models and contract structures.
  • Experience influencing commercial stakeholders in high-pressure recovery situations.
  • Experience supporting bad-debt reserve discussions and credit-risk decisions.
  • Strong commercial judgment that balances revenue protection with customer relationships.
  • Ability to synthesize large datasets into executive-level risk insights.
  • Strong analytical skills and attention to detail.
  • Hands-on experience with NetSuite and Salesforce; fluency with AI tools and automated dunning solutions preferred.
  • Ability to regularly overlap with EMEA and PST business hours.

Benefits

  • Comprehensive regional benefits and perks.
  • Inclusive workplace and equal employment opportunity practices.

Interested in this position?

Apply directly on the company website

Apply Now

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