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Senior Customer Enablement Architect

4 months ago
United States
Full-time
Senior
Sales Enablement
Sales and Business Development
Apache Spark Databricks MLflow
Apply Now
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised
View All Jobs 51

Description

  • Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts in the assigned Americas Business Unit.
  • Partner with sales and customer success teams to position learning as a lever for customer adoption, renewal, and expansion.
  • Translate customer goals into tailored enablement programs that accelerate transformation and return on investment.
  • Lead the end-to-end lifecycle of customer training programs from discovery and design through execution and post-program analysis.
  • Conduct learning diagnostics to identify skill gaps and adoption blockers and use data to shape training strategies.
  • Deliver blended learning experiences, including virtual, classroom, and on-demand formats, that drive measurable customer outcomes.
  • Track and report enablement success metrics such as adoption, renewal influence, and revenue impact.
  • Mentor colleagues across the Learning & Enablement organization and share best practices for customer engagement.
  • Develop custom enterprise learning plans and drive talent transformation with strategic accounts.
  • Collaborate with cross-functional teams including Sales, Field Engineering, Professional Services, and Scaled User Enablement.

Requirements

  • Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in software or cloud technology.
  • Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances.
  • Strong background in program management, enablement strategy, and learning and development design.
  • Demonstrated ability to influence executive stakeholders and secure buy-in for training as a driver of digital transformation and ROI.
  • Excellent communication, relationship-building, and consultative sales skills with fluency in English.
  • Results-driven mindset with the ability to balance customer satisfaction and revenue goals.
  • Ability to learn new technologies quickly and apply creative solutions to customer roadblocks.
  • Proven track record of identifying regional whitespace and building scalable enablement frameworks.
  • Experience working with cross-functional teams across sales, engineering, services, and enablement.
  • Preferred: experience in a highly visible, customer-facing role supporting strategic enterprise accounts.

Benefits

  • Base salary range of $143,700–$197,550 for Zone 1, $129,300–$177,750 for Zone 2, $122,200–$167,950 for Zone 3, or $115,000–$158,050 for Zone 4.
  • Eligibility for an annual performance bonus.
  • Eligibility for equity as part of the total compensation package.
  • Comprehensive benefits and perks offered regionally.
  • Opportunity to work at a company with a strong commitment to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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