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Delivery Solutions Architect - U.S. Federal Sector

2 weeks, 4 days ago
United States
Full-time
Senior
Program Manager
Software Development
Apache Spark Databricks MLflow Python Scala SQL
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Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised
View All Jobs 207

Description

  • Lead the post-sale technical account strategy and execution plan for prioritized customers and use cases.
  • Serve as the accountable technical leader across multiple selling teams and internal stakeholders.
  • Drive onboarding, enablement, go-live, success, and healthy consumption for customer workloads on Databricks.
  • Act as the first point of contact for technical issues and questions related to production and go-live status.
  • Coordinate Shared Services, User Education, Onboarding/Technical Services, Support, and expert technical teams to resolve work beyond your scope.
  • Create and own plans to accelerate key use cases into production, including coordination with Professional Services on proposals.
  • Navigate Databricks Product and Engineering teams for product innovations, private previews, and upgrade needs.
  • Develop execution plans covering use case progression, user growth, product adoption, cloud cost control, tuning, optimization, and governance.
  • Provide internal and external KPI updates on usage, customer health, risks, investment status, and use case progress.
  • Collaborate with Solutions Architects, sales, and field engineering teams to understand customer demand and growth opportunities.

Requirements

  • U.S. citizenship is required.
  • Eligibility for a U.S. government secret clearance is required; active Secret or higher clearance is strongly preferred.
  • 7+ years of experience leading technical project or program delivery in Data and AI.
  • Experience contributing to technical debates and design choices with customers.
  • Programming experience in Python, SQL, or Scala.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Experience attributing business value and outcomes to project deliverables.
  • Experience with technical program or project management, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience leading discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Benefits

  • Local pay range of $180,000 to $247,500 USD.
  • Eligibility for annual performance bonus.
  • Equity may be included in the total compensation package.
  • Comprehensive benefits and perks offered regionally.
  • Work for a company with offices around the globe and a large enterprise customer base.

Interested in this position?

Apply directly on the company website

Apply Now

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