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Solutions Engineer

1 month, 1 week ago
Canada
Full-time
Mid Level
Solutions Engineer
Software Development
Apply Now
D2L

D2L

D2L specializes in providing an integrated online learning platform, Brightspace, which offers cloud-based learning solutions designed to enhance educational experiences for schools, businesses, and various sectors by leveraging data-driven technology ...

Diversified Consumer Services
1K-5K
Founded 1999
$165M raised
View All Jobs 16

Description

  • Become a hands-on expert in the Brightspace platform and test solutions in practice to find the right fit.
  • Support the sales process by building expertise in D2L products and services, including functionality, usage, architecture, and deployment.
  • Prepare and deliver persuasive, tailored product demonstrations for a wide range of audiences and situations.
  • Build value-oriented presentations in partnership with the sales team.
  • Conduct needs analysis sessions with prospects to understand their infrastructure, requirements, and potential customizations.
  • Provide feedback to product management on use cases and field trends.
  • Create technical documentation and supporting materials for prospects as needed.
  • Serve as the conduit between internal subject matter experts and sales opportunities.
  • Attend sales presentations, meetings, and conferences as required.
  • Review client requirements, identify the optimal product mix, address gaps, and write clear proposal responses.

Requirements

  • 3+ years of experience as a Brightspace user, either as an administrator or an instructor who has used the platform extensively.
  • Comfort with other learning management systems and learning platforms that may integrate with an LMS.
  • Deep interest in education and educational technology, including familiarity with the technology ecosystem and LMS.
  • Very comfortable presenting complex education and technology concepts to a variety of stakeholders.
  • Highly engaging in person and virtually.
  • Excellent writing and comprehension skills.
  • Ability to work remotely in a professional manner.
  • Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.
  • Willingness to travel 25–50% and work various hours across North America from PST to EST.
  • Experience with teaching and learning contexts and speaking with stakeholders from students to executives (preferred).

Benefits

  • Base salary range of $65,000–$80,000 CAD.
  • Potential eligibility for additional compensation, including a Wellness Subsidy, Equity Grants, and a Variable Incentive.
  • Flexible work arrangements.
  • Learning and growth opportunities.
  • Tuition reimbursement of up to $4,000 CAD through the SkillsWave Program.
  • 2 paid days off for SkillsWave-related activities such as exams or final assignments.
  • Employee wellbeing support, including access to mental health services, EFAP, and financial planning resources.
  • Retirement planning support.
  • 2 paid volunteer days.
  • Competitive benefits package.
  • Home internet reimbursements.
  • Employee referral program.
  • Wellness reimbursement.
  • Employee recognition programs.
  • Social events.
  • Dog-friendly office spaces at select HQ locations.

Interested in this position?

Apply directly on the company website

Apply Now

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