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CRM/Email Marketing Specialist - 227

4 hours, 56 minutes ago
Philippines
Full-time
Mid Level
Email Marketing Manager
Marketing and Growth
Content Marketing CRM CSS Email Marketing HTML Mailchimp
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 36

Description

  • Lead the development, management, and evolution of CRM automations, segments, and customer lifecycle customisation.
  • Identify gaps and opportunities in the customer journey and prioritise new CRM initiatives.
  • Set the CRM roadmap to support client growth objectives.
  • Plan and execute email and SMS campaigns, including product launches, promotions, and key trading moments.
  • Work with design resources to create or brief campaign visuals and ensure alignment with brand tone of voice.
  • Own CRM reporting and performance analysis across revenue, open and click rates, conversion, and LTV.
  • Translate campaign and customer data into clear insights and actionable recommendations.
  • Stay current on CRM developments and apply new ideas to improve performance.
  • Maintain data hygiene and integrity as systems and business needs evolve.
  • Collaborate with content and performance marketing teams to determine offers, campaign plans, and customer communication strategies.

Requirements

  • 3+ years of experience in a similar role.
  • 3+ years of experience in an agency environment.
  • Strong retention marketing knowledge.
  • Fluent in English, both written and spoken.
  • Experience working with creative teams, including digital design, to prepare visual assets for campaigns.
  • Good knowledge of HTML/CSS.
  • Hands-on experience with EDM and other CRM marketing tools.
  • Detail-oriented and well-organised, with strong prioritisation skills.
  • Ability to manage complexity and handle multiple tasks simultaneously.
  • Passionate team player who can collaborate across departments.

Interested in this position?

Apply directly on the company website

Apply Now

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