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Account Manager

1 month ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Cynet Group

Cynet Group

Cynet is a global staffing agency that specializes in providing workforce solutions across healthcare and IT sectors through its various specialized brands.

Professional Services
251-1K
Founded 2010
View All Jobs 14

Description

  • Manage and grow existing and new client accounts while meeting staffing needs quickly.
  • Own P&L responsibility for the assigned account portfolio.
  • Develop and maintain strategic account plans to support account growth and retention.
  • Oversee and guide the delivery team with direction and strategy for account success.
  • Conduct regular onsite client visits and build strong client relationships.
  • Ensure compliance with client policies and procedures.
  • Communicate client needs and opportunities clearly to recruiters and internal teams.
  • Review candidate submissions to ensure proper 360-degree screening before presentation.
  • Track client scorecards, internal recruitment metrics, and team ratios.
  • Identify creative ways to reduce turnaround time without compromising quality.

Requirements

  • Bachelor’s degree or equivalent work experience or education.
  • 5+ years of overall experience with a proven track record in the staffing industry.
  • 3+ years of experience managing a team of recruiters and working in client-facing roles.
  • Experience in contingent staffing and MSP-based client environments.
  • Experience across one or more industries/domains such as IT, Engineering, Life Sciences, or Non-IT.
  • Strong leadership ability to set and execute vision, strategy, and goals.
  • Excellent interpersonal, communication, and presentation skills.
  • Must be tech-savvy and up to date on current technologies and recruitment trends.
  • Knowledge and understanding of training industry trends, learning technologies, assessments, and survey platforms.
  • Persistent, solution-oriented mindset with a strong drive to fill challenging roles.

Benefits

  • Opportunity to join an award-winning, fast-growing workforce solutions company.
  • Work within a vibrant, passionate team of recruitment and sales professionals.

Interested in this position?

Apply directly on the company website

Apply Now

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