Customer.io

Customer.io is a versatile marketing automation tool that personalizes customer communications through email, push notifications, and text messages, enabling targeted messaging and enhanced customer engagement.

Professional Services

Industrials

11-50 (45)

Founded 2012

$3M raised

12 open positions

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Mid-Market Account Executive, Americas

2 months, 2 weeks ago

United States, Canada, United Kingdom, Ireland

Full-time

Junior

Account Executive

Sales and Business Development

Salesforce

Apply Now

Customer.io

Professional Services

11-50

Founded 2012

$3M raised

View All Jobs 12

Description

Build and manage a pipeline using self-sourced leads and SDR-supported leads to generate new customer acquisition.
Own the full sales cycle from prospecting and discovery through demo and close.
Conduct discovery calls to understand customer challenges and goals and align Customer.io’s solutions to those needs.
Work with the SDR team to provide feedback on lead quality and collaborate with Customer Success and Technical Support on post-sale handoff.
Track, report, and manage individual sales metrics, pipeline status, and progress toward targets.
Engage in high-volume prospecting, including cold and warm outreach.
Manage mid-market deals, typically under $50,000 ACV, with shorter sales cycles.
Develop relationships with mid-sized clients and uncover business needs to drive growth.

Requirements

2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts.
Candidates must be located in the UK, Ireland, Canada, the USA, or the Americas region to be considered.
Proven success in new customer acquisition and closing deals in B2B SaaS, preferably MarTech.
Familiarity with MEDDPICC or a similar consultative sales and discovery framework.
Excellent written and verbal communication skills with a professional, engaging presence.
Strong problem-solving ability to identify customer needs and position relevant solutions.
Experience working with mid-market accounts and lower-ACV, shorter-cycle deals.
Ability to support a balance of inbound and self-sourced opportunities.
Background check and employment verification are required for final candidates.

Benefits

$95,000 base salary plus $95,000 variable compensation for a $190,000 OTE USD, subject to market rate adjustment.
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
16 weeks of paid parental leave.
Unlimited PTO.
Remote work and wellness stipends.
Professional development budget.

Interested in this position?

Apply directly on the company website

Apply Now

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