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Salesforce Solution Architect

2 months ago
United States, Canada
Full-time
Senior
Salesforce Developer
Software Development
NetSuite Salesforce
Apply Now
CrossCountry

CrossCountry

CrossCountry Consulting provides customized finance, accounting, HR, risk, operations, and technology consulting services to leading organizations, helping them navigate complex challenges and achieve growth.

Professional Services
251-1K
Founded 2011
View All Jobs 30

Description

  • Oversee client accounts, projects, and engagements, including work plans, staffing, timelines, budgets, and integrated project plans.
  • Lead Salesforce configurations and take a hands-on role in the implementation process.
  • Serve as the primary driver of the project and actively complete configuration tasks.
  • Own the technical aspects of the project to ensure successful implementation.
  • Guide customers through change management and support a smooth transition.
  • Maintain delivery quality while overseeing junior team members and managing project risks and issues.
  • Coordinate scheduling for configuration, testing, go-live preparation, and third-party app or integration implementations.
  • Perform business analysis to design and implement Salesforce within the client's environment.
  • Manage solution design, approvals, development, and final testing.
  • Assist with baseline SOWs and change orders as needed.
  • Contribute to firm-approved AI-enabled client solutions and collaborate on compliant opportunities to improve processes.

Requirements

  • 8+ years of professional services experience.
  • Experience implementing Salesforce, configuring Salesforce, leading Salesforce optimization projects, and providing Salesforce managed services.
  • Experience across planning, delegation, process discovery, functional and technical design, training, testing, go-live support, and project management.
  • Proven expertise in business process analysis and solution design.
  • Strong preference for experience configuring Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Salesforce CPQ+.
  • Ability to oversee multiple projects, schedules, and tasks concurrently with timely delivery.
  • Proficiency in Excel, Word, PowerPoint, and Outlook.
  • Success in building and developing strong client relationships.
  • Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field from an accredited university.
  • Salesforce Administrator Certification (SCA).
  • Comfort with responsibly exploring and adopting firm-approved AI tools.
  • Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards.

Benefits

  • Comprehensive healthcare coverage, including medical, dental, and vision.
  • Flexible spending accounts.
  • 401(k) with company matching.
  • Generous parental and maternity leave policies.
  • Technology stipends.
  • Wellness reimbursement programs.
  • Remote work opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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