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Associate Director Solution Architect

2 hours, 21 minutes ago
United States, Canada
Full-time
Lead
Solutions Architect
Software Development
CRM Databricks LLM System Design
Apply Now
Stitch

Stitch

Stitch specializes in providing marketing services that assist marketers in leveraging Braze to enhance customer experiences through improved data management, orchestration, and messaging strategies.

Internet Software & Services
11-50
Founded 2022
View All Jobs 6

Description

  • Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, and complex multi-system programs.
  • Define system architecture across the client tech stack and design data models spanning CDP, CRM, data warehouse, and Braze.
  • Champion AI/ML use cases in customer engagement, including predictive analytics, AI-powered personalization, LLM integration, and composable CDP strategies.
  • Own executive-level client relationships, present to C-suite stakeholders, and guide roadmap and prioritization decisions.
  • Lead solution design reviews and help evolve Stitch’s solutioning methodologies.
  • Support the most complex client escalations with structured problem-solving and stakeholder alignment.
  • Mentor Solution Architects and provide coaching, feedback, and development support.
  • Establish standards for privacy, compliance, security, and data strategy.
  • Influence Braze’s product roadmap based on client needs and contribute to the Braze technical community.
  • Travel up to 20% for client meetings, workshops, and onsite engagements.

Requirements

  • 7-10 years of hands-on experience with marketing technology and customer engagement implementations.
  • 5+ years of consulting experience, with success delivering high-impact work for enterprise clients.
  • 2+ years of direct people leadership experience.
  • Experience leading teams of 6-8 direct reports or more.
  • Deep understanding of marketing technology ecosystems, including CDPs, ESPs, data warehouses, and integrations.
  • Ability to translate strategy into execution in complex client environments.
  • Demonstrated ability to build and sustain high-performance teams through clear expectations, coaching, and delivery excellence.
  • Must have legal authorization to work in the United States or Canada without employer sponsorship, now or in the future.
  • Experience operating at the executive level and navigating complex stakeholder dynamics.
  • Ability to work effectively in ambiguous situations, manage dependencies, and anticipate downstream impacts.

Benefits

  • Opportunity to work with multiple Fortune 1000 brands across retail, media, gaming, quick-service, financial services, travel, and healthcare.
  • Access to a highly concentrated team of Braze experts with more Braze credentials and experience than any other company globally.
  • Opportunity to shape Stitch’s growth during a period of hypergrowth.
  • Chance to learn new technologies such as Braze, Databricks, and AI and accelerate professional growth.
  • Competitive compensation and benefits.
  • Growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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