Sage Intacct PPS Functional Consultant (South Africa)

2 hours, 5 minutes ago
Full-time
Mid Level
Customer and Technical Support
CrossCountry

CrossCountry

CrossCountry Consulting provides customized finance, accounting, HR, risk, operations, and technology consulting services to leading organizations, helping them navigate complex challenges and achieve growth.

Professional Services
251-1K
Founded 2011

Description

  • Provide day-to-day Sage Intacct functional support, resolve issues, process enhancement requests, and optimize configurations.
  • Troubleshoot Sage Intacct modules including General Ledger, AP/AR, Billing, Procurement, Expenses, and Revenue Recognition.
  • Support Procure-to-Pay, Order-to-Cash, and Month-End Close workflow improvements.
  • Collaborate with US-based consultants and client stakeholders to resolve tickets and enhancement requests.
  • Prepare status updates and escalate risks or issues to project managers.
  • Perform data analysis, import/export formatting, testing, and documentation.
  • Identify recurring support issues and recommend configuration or process improvements.
  • Maintain documentation of support activities, configurations, and resolutions.
  • Use AI tools and automation to improve work quality, accuracy, and efficiency.
  • Participate in client calls, team meetings, and knowledge-sharing sessions.

Requirements

  • 4–6 years of hands-on Sage Intacct support or implementation experience in consulting, advisory, or client services.
  • Strong knowledge of Sage Intacct General Ledger, AP/AR, Billing, Procurement, Expenses, and Revenue Recognition modules.
  • Understanding of accounting concepts including Chart of Accounts, Journal Entries, Trial Balance, and Intercompany transactions.
  • Experience collaborating with remote, cross-functional teams, preferably with US-based stakeholders across time zones.
  • Strong spoken and written English communication skills.
  • Ability to analyze and format data for Sage Intacct imports and exports.
  • Detail-oriented, self-motivated, and able to manage multiple priorities and deadlines.
  • Comfort using AI tools and adopting emerging technologies.
  • Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field.
  • Sage Intacct Implementation Specialist certification is strongly preferred; CA or equivalent designation is a plus.
  • Experience with Jira, Salesforce, Microsoft Teams, ticketing platforms, or remote collaboration tools.
  • Availability for partial overlap with US Eastern or Central time zones.

Benefits

  • Fully remote, full-time position based in South Africa.
  • Opportunity to work with US-based clients and globally distributed consulting teams.
  • Learning-focused environment with knowledge-sharing and professional growth support.

Interested in this position?

Apply directly on the company website

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