Deal Strategy & Operations Manager

59 minutes ago
Full-time
Senior
Operations
Cresta

Cresta

Cresta AI provides generative AI solutions for intelligent contact centers, offering self-service, live coaching, and post-call insights. Their technology empowers sales and customer service teams to enhance customer interactions, boost revenue, and im...

Professional Services
51-250
Founded 2017
$151M raised

Description

  • Architect and execute complex, high-value enterprise transactions with U.S. and international Sales teams.
  • Develop deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience.
  • Own approval workflows and escalations from initial quote through final signature.
  • Analyze deal data, discount trends, and outcomes to generate actionable insights.
  • Lead win/loss analyses and deal retrospectives to improve future deal strategy.
  • Ensure deal structures align with revenue recognition principles and company financial objectives.
  • Improve the quote-to-cash lifecycle and standardize workflows for scale.
  • Define requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements.
  • Lead user acceptance testing and rollout of new deal processes and tools.
  • Train Sales on pricing, deal construction, and quoting, and maintain the Deal Strategy Playbook.

Requirements

  • 5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Operations, or Sales Operations.
  • Experience owning complex enterprise SaaS deals from quote to cash.
  • Hands-on experience administering or optimizing CPQ tools; Subskribe experience preferred.
  • Strong Salesforce fluency across quoting, approvals, and deal reporting.
  • Understanding of enterprise SaaS contracting concepts, including order forms, MSAs, DPAs, and SOWs.
  • Exceptional communication and emotional intelligence, with the ability to influence without authority.
  • Ability to navigate ambiguity and make sound decisions in fast-paced environments.
  • Salesforce Admin experience or certification preferred.
  • Legal, contract management, or pricing strategy experience preferred.
  • Prior sales or customer-facing experience preferred.

Benefits

  • $140,000–$175,000 base salary plus equity.
  • Medical, dental, and vision insurance plans.
  • Paid parental leave and flexible PTO.
  • Monthly health and wellness allowance.
  • Work-from-home office stipend.
  • Lunch reimbursement for in-office employees.
  • Comprehensive benefits for employees and their families.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Manager, Travel & Expense Operations

Mineralys Therapeutics 11-50 Pharmaceuticals

Mineralys Therapeutics, a fully remote clinical-stage biopharmaceutical company, seeks a Manager, Travel & Expense Operations to oversee travel, reimbursement, and corporate card programs while ensuring accurate, compliant financial operations.

NetSuite
29 minutes ago

Senior Manager, Scaled Operations, FSI

Airbnb 5K-10K Hotels, Restaurants & Leisure

Airbnb is seeking a Senior Manager to lead Scaled Services within Fraud & Safety Investigations, building the tools, data systems, launch processes, and quality governance that support global safety operations.

59 minutes ago

Safety Manager

SupplyHouse.com 251-1K Building Materials

SupplyHouse.com is seeking a remote Safety Manager to lead safety, health, compliance, injury-prevention, and workers’ compensation programs across its growing fulfillment center network.

59 minutes ago

Director, Customer Operations Vendor Strategy & Execution

Affirm 1K-5K Diversified Financial Services

Affirm is seeking a Director, Vendor Strategy & Operations to lead its global BPO and customer-servicing vendor network, driving customer experience, compliance, operational excellence, resiliency, innovation, and cost effectiveness at scale.

1 hour, 13 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers