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Senior Program Manager - Management/Professional Liability Programs

2 months, 1 week ago
Anywhere
Full-time
Senior
Program Manager
Project and Program Management
Apply Now
Counterpart

Counterpart

Counterpart specializes in providing innovative management and professional liability insurance solutions tailored for the modern workplace, including coverage for directors and officers, employment practices, and various professional liabilities.

Insurance
11-50
Founded 2019
$40M raised
View All Jobs 9

Description

  • Identify and evaluate new program opportunities through due diligence across underwriting, product, legal, and insurance operations.
  • Recommend program structures, including coverage architecture, underwriting guidelines, and rating frameworks for target business classes.
  • Draft Program Assessment Template documents with requirements, participation terms, production expectations, and annual forecasts.
  • Serve as the primary point of contact to maintain program relationship continuity from inception through ongoing production results.
  • Negotiate, execute, and maintain Program Management Agreements and ensure contractual and service obligations are met.
  • Conduct performance audits and portfolio analyses against established KPIs and recommend underwriting strategy improvements.
  • Partner with the insurance product team on renewal terms and processes for new and existing program opportunities.
  • Drive process improvements that increase efficiency and scalability across program operations.
  • Support partner visits and coordinate communication with agency partners and Counterpart’s service team to resolve policy, billing, and underwriting issues.
  • Prepare and present stewardship review, board meeting, and business update materials, including logistics, agendas, and follow-up.
  • Represent Counterpart at trade conferences and industry events to strengthen relationships and brand presence.
  • Monitor legislative and market developments and recommend coverage enhancements while flagging compliance implications.
  • Use AI-powered tools to improve program analysis, reporting, and workflow efficiency.

Requirements

  • 7+ years of relevant experience in management and/or professional liability insurance.
  • Experience with program, captive, or alternative risk structures.
  • Demonstrated experience prospecting, underwriting, handling regulatory compliance, and stewarding complex program portfolios with minimal oversight.
  • Experience contributing to program due diligence, structure design, and inception, not just maintaining existing programs.
  • Strong cross-functional collaboration skills with actuarial, field underwriting, legal, IT, claims, and other teams.
  • Excellent client relationship management skills and experience working with multi-stakeholder partnerships at senior levels.
  • Comfort operating in a high-velocity, lean, ambiguous environment with rapidly changing priorities.
  • Enthusiasm for AI-forward workflows and willingness to embed technology into daily work.
  • College degree required.

Benefits

  • Estimated base salary of $180,000 to $210,000.
  • Performance bonuses.
  • Welcoming and inclusive workplace committed to respect, support, and connection.
  • Equal Opportunity Employer status with nondiscrimination across protected characteristics.

Interested in this position?

Apply directly on the company website

Apply Now

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