Senior CRM Analyst – Lifecycle Marketing & Retention

15 hours, 13 minutes ago
Full-time
Senior
Data Science and Analytics
CookUnity

CookUnity

CookUnity is a prepared meal delivery service by award-winning chefs, offering flexible meal plans nationwide. With hundreds of gourmet options, customers can choose meals based on their preferences and dietary needs, enjoying restaurant-quality dishes...

Hotels, Restaurants & Leisure
251-1K
Founded 2015
$1M raised

Description

  • Own the implementation of email, SMS, push notification, and in-app campaigns for churned users.
  • Build and manage customer segments in the CRM platform for churned-user efforts.
  • Maintain the CRM marketing calendar and roadmap.
  • Support weekly performance reporting and campaign analysis.
  • Coordinate communication between the CRM team and engineering, product, data, and other internal stakeholders.
  • Write briefs for emails, push notifications, SMS, and in-app messages.
  • Work with the data and analytics team to classify campaigns for lifecycle dashboards and reports.
  • Coordinate copy and design work to ensure deadlines are met.
  • Facilitate internal review and sign-off of communications.
  • Support other internal teams’ initiatives as needed.

Requirements

  • 4+ years of experience in D2C email marketing.
  • Experience building and deploying emails from scratch.
  • Experience working cross-functionally with designers and copywriters.
  • Experience using a CRM platform such as Braze, Iterable, Klaviyo, or customer.io.
  • Very strong written and verbal English communication skills.
  • Strong attention to detail and the ability to manage multiple tasks under short deadlines.
  • Experience with the Braze platform is preferred.
  • Experience with SMS marketing in a D2C environment is preferred.
  • General understanding of HTML is preferred.
  • General understanding of personalization in CRM is preferred.

Benefits

  • Get paid in USD.
  • Remote work flexibility.
  • 15 days of vacation starting from the hire date.
  • 16 fully paid Argentinean holidays.
  • Monthly healthcare stipend to use with your preferred provider.
  • 4-week paid sabbatical after 5 years with CookUnity.
  • Paid family leave.
  • Compassionate leave of 3-5 days when needed.
  • Access to customizable perks including learning opportunities, wellness memberships, delivery apps, and more.
  • Personalized English coaching.

Interested in this position?

Apply directly on the company website

Apply Now

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