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Manager of Account Management

2 weeks, 6 days ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Generative AI LLM Microservices Transformers
Apply Now
Constructor

Constructor

The only site search and product discovery built for ecommerce KPIs. Delivering superior experiences with AI, NLP, data and personalization.

Internet Software & Services
View All Jobs 40

Description

  • Manage a team of Account Managers and own team goals for upsell revenue and net revenue retention.
  • Train, onboard, and continuously develop Account Managers through sales enablement and coaching.
  • Identify key deal figures, inflection points, and emerging trends to support account growth.
  • Collaborate with internal C-level leaders, Engineering, and Customer Success on customer and deal strategy.
  • Ensure the team runs a disciplined renewals, upsell, and cross-sell process.
  • Develop and report on sales and pipeline performance to the Director of Account Management.
  • Attend Quarterly Business Reviews with customers to understand account needs and product adoption.
  • Pitch customers on additional features and capabilities aligned with the Constructor roadmap.
  • Support complex enterprise sales cycles and negotiations as needed.

Requirements

  • 4+ years of proven experience selling technical enterprise SaaS solutions.
  • 2+ years of sales management experience in SaaS.
  • Proven track record of meeting or exceeding sales targets in a highly competitive market.
  • Proven success closing 6- and 7-figure deals.
  • Experience managing teams with a hands-on, value-led approach in complex cycles that require ongoing strategy and tactical planning.
  • Strong negotiation skills with business terms, procurement and contract teams, senior management, and C-level executives.
  • Ability to manage complex enterprise sales cycles from start to finish, from business champion to CEO-level stakeholders.
  • Bachelor's degree required.
  • Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred.
  • Marketing technology experience and experience selling to large enterprise retail brands preferred.

Benefits

  • Unlimited vacation time, with encouragement to take at least 3 weeks per year.
  • Competitive compensation package including stock options.
  • Fully remote team with flexibility to choose where you live.
  • Work-from-home stipend to support your home office.
  • Apple laptop provided for new employees.
  • Annual training and development budget for each employee.
  • Parental leave for qualified employees.

Interested in this position?

Apply directly on the company website

Apply Now

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