Operations Manager

1 hour, 21 minutes ago
Full-time
Senior
Operations
Coinbase

Coinbase

Coinbase provides a user-friendly platform for buying and selling digital currencies, such as Bitcoin and Ethereum, catering to individuals, businesses, and developers in the cryptocurrency market.

Capital Markets
1K-5K
Founded 2012

Description

  • Support the COO in overseeing operational functions within Coinbase Canada and across outsourced internal-group and third-party providers.
  • Implement operational policies, procedures, and risk management processes across workstreams.
  • Oversee SLA frameworks and ensure services are delivered in line with local regulations and contractual obligations.
  • Establish, maintain, and own key supervision activities for critical business areas including trading, staking, and custody operations.
  • Build and maintain operational resilience frameworks to ensure critical functions continue through disruptions.
  • Identify and assess operational risks, develop contingency plans, and implement mitigations for vulnerabilities.
  • Coordinate responses to operational incidents and communicate with stakeholders, regulators, and service providers to maintain continuity.
  • Build strong relationships with internal and external stakeholders, including banks and regulators.
  • Project manage operations and risk-related initiatives with cross-functional teams across legal, compliance, security, finance, product, and customer service.
  • Support launch assessments and approvals, staffing and organization planning, and audits.

Requirements

  • 5+ years of experience in Canadian financial services, management consulting, strategy consulting, or operations strategy.
  • Experience within a CIRO-regulated investment dealer with trade supervision across crypto, equities, or derivatives.
  • High attention to detail with the ability to produce content suitable for external sharing with light review.
  • Ability to develop new processes and improve existing processes to create efficiencies.
  • Ability to work collaboratively across a broad range of business functions, including senior management.
  • Excellent communication and presentation skills.
  • Ability to thrive in a fast-paced remote environment.
  • Canadian Securities Institute (CSI) Canadian Securities Course (CSC) is preferred.
  • Canadian Securities Institute (CSI) Investment Dealer Supervisors Course (IDSC) is preferred.
  • Deep subject matter expertise and experience in crypto is preferred.

Benefits

  • Target annual base salary of CAD $204,500.
  • Total compensation may include equity.
  • Total compensation may include bonus eligibility.
  • Benefits include medical, dental, and vision coverage.
  • Remote-first flexibility with required in-person participation throughout the year.
  • Team and company-wide offsites held multiple times annually, fully supported by the company.

Interested in this position?

Apply directly on the company website

Apply Now

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