AV Builds and Operations

1 hour, 25 minutes ago
Senior
Project and Program Management
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Research and develop AV technology standards across Stripe offices.
  • Serve as the highest internal escalation point for AV issues and incidents.
  • Maintain strong in-office collaboration support through cross-functional communication and partnership.
  • Improve and mature AV services and processes with an emphasis on scalability, efficiency, and organization.
  • Support production and operation of high-tier internal events, including Company All Hands.
  • Ensure a consistent and equitable AV experience globally by using remote-managed technologies.
  • Own the design, procurement, installation, and sign-off of new office builds and retrofits.
  • Develop runbooks and document processes to support repeatable operational success.
  • Work cross-functionally with other teams to support the future workplace.
  • Travel to offices as needed for project work and high-tier event support.

Requirements

  • 5+ years of relevant experience in an enterprise environment scaling build and deployment processes.
  • Prior experience delivering, developing, and writing complex technical solutions.
  • High-level knowledge of AV hardware and software infrastructures.
  • Strong understanding of streaming and event production workflows and related protocols.
  • Ability to design and support high-complexity production spaces and standardized conference room systems.
  • Experience managing multiple global vendors and delivering overlapping projects on time.
  • Strong problem-solving skills with a solution-oriented mindset and ability to drive issues to resolution.
  • Experience acting as a catalyst for positive change in a global organization.
  • Experience empowering teams and leading with empathy and integrity.
  • Precise written and verbal communication skills.
  • CTS and/or CTS-D certification (preferred).
  • Q-Sys Level 1+ certification (preferred).
  • Dante Levels 1–3 certification (preferred).
  • Experience with QSC and Crestron programming (preferred).
  • Project management experience (preferred).
  • AV managed services oversight aligned with ITIL 4 frameworks (preferred).

Interested in this position?

Apply directly on the company website

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