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Provider Success Manager - Gainesville, Florida

1 month ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
Clover Health

Clover Health

Clover Health is a data-focused health insurance company that is revolutionizing the Medicare Advantage space by integrating innovative technology into its plans. With a focus on optimizing medical outcomes and reducing costs, Clover Health uses analyt...

Insurance
251-1K
Founded 2014
$925M raised
View All Jobs 32

Description

  • Serve as the primary point of contact for provider and primary care partners.
  • Build trusted, consultative relationships to drive adoption of Counterpart Assistant.
  • Partner with the go-to-market team on provider onboarding, training, and best-practice implementation.
  • Help practices establish effective in-office workflows with both clinical and non-clinical staff.
  • Implement structured engagement plans to improve provider success, retention, and long-term partnership.
  • Analyze provider performance metrics, identify trends, opportunities, and risks, and recommend interventions.
  • Drive best-practice adoption across different types of primary care practices.
  • Collaborate with sales, product, and operations teams to incorporate provider feedback and market trends.
  • Present and demonstrate the product to clinicians and staff.
  • Support providers in using the platform effectively within their daily workflow.

Requirements

  • 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
  • Proven success driving provider adoption and retention.
  • Experience building collaborative relationships with clinicians and staff to support operational change.
  • Ability to translate operational data into actionable performance metrics and scorecards.
  • Deep understanding of primary care and/or ambulatory care workflows.
  • Experience implementing, improving, or changing clinical process workflows.
  • Knowledge of EHRs, ideally in a primary care setting.
  • Understanding of medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
  • Strong project management skills and ability to prioritize competing initiatives.
  • Willingness to travel up to 75% of the time.
  • Must reside in Gainesville, Florida or the surrounding area.
  • Preferred: understanding of value-based care models, population health, or quality improvement.
  • Preferred: experience implementing value-based care tools and technology products in primary care.
  • Preferred: understanding of Medicare insurance, wellness visits, accurate coding, Stars, and HEDIS.

Benefits

  • Competitive base salary of $129,000 to $150,000 USD.
  • Equity opportunities, including an Employee Stock Purchase Plan with discounted shares.
  • Performance-based bonus program.
  • 401(k) matching and regular compensation reviews.
  • Comprehensive medical, dental, and vision coverage.
  • Remote-first culture with flexibility to work from any location.
  • Generous flexible time-off policy, plus No-Meeting Fridays and monthly company holidays.
  • Mental health resources, learning programs, mentorship, professional development funding, and paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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