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Strategic Account Manager

4 hours, 21 minutes ago
United States
Full-time
Senior
Account Executive
Customer and Technical Support
Apply Now
Cloudinary

Cloudinary

Cloudinary is a top SaaS provider for image and video management, optimizing media delivery to enhance user experiences.

Internet Software & Services
251-1K
Founded 2011
View All Jobs 6

Description

  • Identify and close upsell and cross-sell opportunities within existing accounts to maximize revenue.
  • Develop and maintain strong relationships with key stakeholders in client organizations.
  • Create, develop, and execute strategic territory and account plans.
  • Understand clients’ business objectives and challenges to position Cloudinary’s solutions effectively.
  • Collaborate with Sales, Customer Success, and Product teams to support and serve clients.
  • Act as a trusted advisor by providing guidance on best practices for media management and optimization.
  • Monitor client usage and performance metrics to identify opportunities for improvement and optimization.
  • Maintain accurate account and opportunity forecasts in internal sales tools.
  • Stay current on industry trends, competitive activity, and emerging technologies.
  • Ensure customer satisfaction and retention across assigned accounts.

Requirements

  • 5+ years of experience in a quota-carrying role.
  • Proven history of over-achievement and meeting targets in account management and sales roles.
  • Experience selling SaaS in the enterprise space.
  • Strong understanding of cloud-based technologies and services.
  • Excellent communication and interpersonal skills.
  • Ability to present technical information to both technical and non-technical audiences.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to travel for client meetings and industry events.
  • Prior experience managing strategic accounts is required.

Benefits

  • Competitive compensation package with performance-based incentives.
  • Flexible remote work options.
  • Opportunities for career advancement and professional development.
  • 100% sponsored medical, dental, and vision plans for employees and family.
  • HSA company contribution.
  • Matching 401(k) program.
  • Robust vacation and wellness policy.
  • Annual development stipend.
  • Catered lunches or a food stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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