Senior Solutions Engineer - Montreal, QC

2 weeks, 1 day ago
Full-time
Senior
Customer and Technical Support
Cloudflare

Cloudflare

Cloudflare, Inc. is a leading web performance and security company that protects and accelerates Internet applications globally, enhancing performance and security without hardware or software changes.

IT Services
1K-5K
Founded 2009

Description

  • Partner with the sales team to understand customer requirements and provide technical sales support.
  • Identify customer initiatives and business problems and map them to Cloudflare solutions.
  • Build relationships and technical champions within customer accounts.
  • Prepare and deliver technical presentations and product demos to customer stakeholders.
  • Lead proof-of-concept trials for prospects and customers.
  • Create professional technical content such as white papers, blog posts, and other knowledge-sharing materials.
  • Represent Cloudflare at developer, community, technology, cybersecurity, and industry events.
  • Advise customers and peers on best practices using in-depth vertical or domain expertise.

Requirements

  • Previous experience as a Solutions Engineer or other customer-facing technical role in CDN, security, networking, or SaaS.
  • Solid communication, written, and presentation skills.
  • Fluency in French is required.
  • Ability to manage several projects and activities concurrently.
  • Highly driven, curious, team-oriented, and able to work with a sense of urgency.
  • Bachelor’s degree or equivalent relevant work experience.
  • Up to 50% travel is required for customer meetings, conferences, industry events, and collaboration with teammates.
  • Fundamental understanding of customer network and/or application architectures is desirable.
  • Experience or knowledge of hybrid architectures with Azure, AWS, or GCP is desirable.
  • Experience or knowledge of application and/or network security, SaaS environments, VPN and remote access challenges, SIEM and log analytics, client OS fundamentals, and software distribution is desirable.

Benefits

  • Opportunity to work on Cloudflare’s mission to help build a better Internet.
  • Work on a large-scale global network that serves millions of websites and Internet properties.
  • Exposure to enterprise customers and modern internet security and networking challenges.
  • Chance to participate in thought leadership, community events, and technical knowledge sharing.

Interested in this position?

Apply directly on the company website

Apply Now

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