IT Systems Engineer

5 hours, 40 minutes ago
Full-time
Junior
DevOps and Infrastructure
civiteq

civiteq

civiteq specializes in providing consultancy services to public sector organizations, focusing on the implementation of Enterprise Resource Planning (ERP) systems and the development of digital strategies to enhance service delivery and improve outcome...

Professional Services

Description

  • Provide first-line IT support for business users, handling queries, issues, and requests.
  • Administer and maintain Microsoft 365, Entra, and Intune for identity, access, device management, and compliance.
  • Manage the SaaS application estate, including user administration, licensing, and security.
  • Carry out user onboarding and offboarding processes.
  • Support the implementation and delivery of IT security controls, policies, and compliance activities.
  • Maintain accurate records of devices, software licences, and compliance actions.
  • Develop scripts, automations, and integrations to reduce manual effort and improve efficiency.
  • Identify issues, risks, and improvement opportunities and help resolve them.
  • Maintain clear documentation for systems, processes, and configurations.
  • Work with vendors and suppliers on relationships, escalations, and procurement, and support IT projects through to completion.

Requirements

  • 3+ years of experience administering Microsoft 365, including Exchange Online, Teams, and SharePoint.
  • Experience with Copilot, Microsoft Defender, and Purview preferred.
  • Experience administering Entra ID and Intune.
  • Experience configuring, securing, and supporting Windows systems.
  • Experience providing L2+ end-user support across hardware and software issues.
  • Familiarity with service management tools such as Freshservice.
  • Experience supporting a hybrid or fully remote user base.
  • Experience administering and supporting SaaS applications, including access control, configuration, licensing, and security.
  • Good understanding of IT security principles and compliance, with a security-first mindset.
  • Comfortable working independently and managing your own workload.
  • Exposure to scripting in PowerShell and/or Python is desirable, including foundational experience.
  • Experience working in environments subject to ISO27001 and/or Cyber Essentials Plus is desirable.
  • Relevant professional or technical memberships/certifications, or actively working towards them, is desirable.
  • Familiarity with Agile ways of working is desirable.
  • Experience in a professional services or consultancy environment is desirable.

Benefits

  • Salary up to £50,000 per annum, depending on experience.
  • Fully remote working within the UK, with some travel to client sites required.
  • Flexible hybrid working model.
  • Contributory pension with 5% employer contribution when the employee contributes 3%.
  • Colleague bonus scheme linked to company profitability and individual objectives.
  • Private medical cover, BUPA health cash plan, and dental cash plan.
  • Life assurance at 3x salary.
  • Holiday allowance starting at 25 days, increasing with length of service, plus a holiday purchase scheme.
  • Car salary sacrifice scheme available after probation.
  • Individual learning budget to support professional development each financial year.

Interested in this position?

Apply directly on the company website

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