Technical Product Manager

2 months, 3 weeks ago
Full-time
Mid Level
Software Development
Civica

Civica

Civica is a global leader in public sector software, providing digital solutions and managed services to transform customer experience and operational efficiency for over 3,000 organizations worldwide.

Internet Software & Services
1K-5K
Founded 2002

Description

  • Collaborate with engineering teams to ensure technical solutions meet product requirements and quality standards.
  • Create, manage, refine, and prioritize product backlogs, user stories, and acceptance criteria.
  • Guide engineering delivery by participating in sprint planning, daily stand-ups, retrospectives, and other team ceremonies.
  • Triaging and resolving product issues, including bugs, while communicating status and expectations to stakeholders.
  • Identify delivery risks early and implement mitigation strategies to protect product outcomes.
  • Work with the Product Manager to make trade-off decisions when priorities, resources, or technical constraints conflict.
  • Partner with stakeholders across engineering, design, marketing, commercial, and customer success to support product development.
  • Analyse data and metrics to inform product decisions, measure performance, and identify improvement opportunities.
  • Support knowledge sharing and maintain product decision and design documentation.

Requirements

  • Demonstrated experience as a Technical Product Manager in a modern software or product organisation.
  • Proven ability to create and manage backlogs and write clear user stories with detailed acceptance criteria.
  • Ability to prioritize features, requirements, and tasks based on customer needs, business goals, and technical feasibility.
  • Capacity to contribute to technical discussions, code reviews, and architecture decisions.
  • Strong customer focus with the ability to understand needs, pain points, and motivations.
  • Strong analytical skills to collect, analyse, and interpret data for product decisions.
  • Experience working effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success.
  • Flexibility to adapt to changing market conditions, customer needs, and business priorities.
  • Strong problem-solving skills to address technical, business, and customer challenges.
  • Experience working with Agile methodologies such as Scrum or Kanban.
  • Understanding of programming concepts, including data structures, algorithms, and software design patterns.
  • Knowledge of technical architecture, including system design, scalability, and performance optimisation.

Benefits

  • Inclusive, safe, and welcoming work environment.
  • Opportunities for career growth and personal development.
  • Days of Difference leave to volunteer for a charity of your choice.
  • Flexible work options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working.
  • Support for work–life balance based on individual needs.

Interested in this position?

Apply directly on the company website

Apply Now

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