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GDS System Trainer

3 weeks, 3 days ago
United States
Full-time
Junior
Training Manager
Customer and Technical Support
Apply Now
CI Azumano Business Travel

CI Azumano Business Travel

CI Azumano Business Travel specializes in providing comprehensive corporate travel management solutions, combining expert travel advisory services with advanced technology to help small and mid-sized businesses optimize their travel expenses and enhanc...

Consumer Services
51-250
Founded 1959
View All Jobs 16

Description

  • Deliver end-to-end process training for team members focused on GDS platforms and Travel Management Company (TMC) processes.
  • Develop training materials, documentation, presentations, and engaging content for GDS systems including Worldspan and Travelport+.
  • Facilitate live in-person and virtual training sessions, as well as e-learning modules.
  • Align training delivery and outcomes with KPIs and other performance deliverables.
  • Monitor, assess, and report on training effectiveness and learner performance, adjusting programs as needed.
  • Identify training needs based on performance metrics and provide targeted solutions and coaching.
  • Collaborate with cross-functional teams, managers, trainers, and stakeholders to improve throughput and training consistency.
  • Stay current on industry trends, GDS advancements, and travel management best practices.
  • Serve as a backup consultant for other accounts or clients as assigned.
  • Support occasional travel to training sites and maintain a designated remote office setup when working from home.

Requirements

  • High School Diploma or GED.
  • 2-3 years of experience in training and development within the travel industry.
  • Experience training in the travel industry or with GDS systems is preferred.
  • Proficiency with GDS systems such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus.
  • Strong familiarity with team travel processes and Travel Management Company (TMC) operations.
  • In-depth understanding of training KPIs and deliverables.
  • Excellent communication, presentation, facilitation, and interpersonal skills.
  • Ability to work independently and manage multiple training initiatives simultaneously.
  • Experience designing and delivering end-to-end process training in a travel-related environment.
  • Experience using learning management systems (LMS) and e-learning platforms.
  • Ability to communicate effectively with both technical and non-technical users across different organizational levels.

Benefits

  • Competitive pay.
  • Comprehensive medical, dental, vision, life, and disability coverage.
  • Voluntary benefits including critical illness, hospital, and accident coverage.
  • Health savings accounts and flexible spending accounts.
  • Retirement 401(k) plan.
  • Flexible work-life balance and paid leave programs.
  • Professional development opportunities.
  • Performance and recognition programs.

Interested in this position?

Apply directly on the company website

Apply Now

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